Dunlea v. Dappen

OPINION

Plaintiff-appellant Sandra Dunlea appeals from the circuit court’s: (1) July 27, 1993 order granting defendant-appellee Howard Dappen’s motion to dismiss her claim of childhood sexual abuse (CSA) with prejudice on the basis that the claim was barred by the statute of limitations; (2) February 9, 1994 order granting Dappen’s motion for summary judgment with respect to Dunlea’s claims of defamation and intentional and/or negligent infliction of emotional distress; and (3) October 31, 1994 final judgment in favor of Dappen. Dunlea also appeals from certain of the circuit court’s rulings regarding discovery matters.

For the reasons discussed below, we: (1) vacate the circuit court’s order dismissing Dunlea’s claim of CSA and remand this case for trial on the CSA claim; (2) affirm the order granting summary judgment in favor of Dappen on Dunlea’s defamation and negligent and intentional infliction of emotional distress claims. Because we are remanding this ease for trial, we also provide guidance with respect to the discovery matters.

I. BACKGROUND

Dunlea, who was born in 1947, alleges that she was the victim of incestuous rape at the hands of her natural father, Dappen. She has direct and detailed memory of sexual assaults that occurred between 1961 and 1964, when she was between the ages of fourteen and seventeen years old, while living with her father in Ventura, California. She also alleges memories, beginning at age five, of heinous assaults by a faceless attacker whom she now realizes was Dappen.

In 1964, Dunlea reported the incestuous rape to a California Highway Patrolman. After an investigation, she was removed from Dappen’s custody and placed in a foster home. Dappen, apparently, was never prosecuted.

In 1991, Dappen told Dunlea’s sister that he was still angry with Dunlea and would never forgive her for what happened in 1964. When the statement was repeated to Dunlea, it triggered a severe emotional reaction because Dunlea had interpreted her father’s statement as blaming her for falsely accusing him of incest. One week later, she called Dappen at his Maui residence to confront him about the statement. Dappen was “very angry” and repeated to Dunlea that he would never forgive her for what she did to him. The conversation with Dappen prompted Dunlea to begin therapy.

*31 Although Dunlea “has been haunted by-depression, thoughts of suicide, shame, disgust, and denial,” which have “greatly damaged every facet of [her] life,” it was only through therapy that she allegedly discovered that these feelings were symptomatic of a psychological illness caused by her father’s incestuous rape.

On December 19, 1992, Dunlea filed a three-count complaint in the Circuit Court of the Third Circuit. 1 She alleged that: (1) the statement made by Dappen to Dunlea’s sister was defamatory (count I); (2) the statements made by Dappen to Dunlea’s sister and Dunlea directly constituted intentional and/or negligent infliction of emotional distress (count II); and (3) she suffered damages as a result of CSA (count III). Relying on the California Code of Civil Procedure (Cal.C.C.P.) Section 340.1, 2 Dunlea asserted in count III of her complaint that the substantive law of California should be applied because the incestuous rape occurred in California. Dunlea’s prayer for relief sought “special, general, and punitive damages caused her, in an amount to be proven at trial[.]”

On January 22, 1993, Dappen timely filed his answer to the complaint, essentially denying, or claiming lack of sufficient information to admit or deny, each and every allegation of the complaint, except that he admitted the allegation regarding his current address. On April 4,1993, Dunlea filed a motion to compel answers to interrogatories, seeking information regarding Dappen’s assets. The court denied the motion on the basis that the information sought was not relevant where the record did not establish a reasonable basis for punitive damages.

On June 22, 1993, Dappen filed a “Motion to Dismiss the Complaint,[ 3 ] or, in the Alternative, for Summary Judgment.” Subsequent to the hearing on the motion, which was held on July 13, 1993, the court granted the motion to dismiss with respect to count III (the CSA claim), ruling that the claim was barred by Hawaii’s statute of limitations. Although not clearly articulated, the court, in so ruling, 4 necessarily rejected Dun-lea’s argument that, under the “discovery rule,” her cause of action did not accrue until she knew, or reasonably should have known, not only of the abuse, but also of the resulting injury and the causative link between the two.

With respect to counts I and II (Dunlea’s defamation and emotional distress claims), Dappen argued that, because both counts were based solely on the CSA allegations, those claims could not survive the dismissal of count III (the CSA claim). The court disagreed and denied Dappen’s motion, but suggested that, because Dappen’s motion had not addressed whether the statements were, in fact, defamatory, a second motion for summary judgment should be brought. At the same hearing, the court denied Dunlea’s second “Motion to Compel Answers to Interrogatories and for Sanctions Filed July 6,1993,” explaining that if counts I and II survived the anticipated motion for summary judg *32 ment, discovery relevant to punitive damages would be allowed at that time.

Thereafter, on November 2, 1993, Dappen brought a second motion, seeking summary judgment on the defamation and emotional distress claims, which the court granted.

At the same hearing, on January 20, 1994, the court considered Dunlea’s motion to compel the deposition testimony of Dappen and his wife, Lillian Dappen. The motion, which was filed on October 13, 1993, was prompted by defense counsel’s instructions to Dappen and his wife not to answer questions at least forty-five times during their depositions on September 17, 1993. In light of the summary dismissal of Dunlea’s remaining claims, the motion to compel was denied as moot. Final judgment in' favor of Dappen was entered on October 31,1994, and Dunlea timely appealed.

II. DISCUSSION

A. Dunlea’s CSA Claim

Dappen’s motion to dismiss the CSA claim relied exclusively on the ground that the applicable statute of limitations had run and, therefore, that the complaint had failed to state a claim. The circuit court granted the motion on that basis alone; 5 therefore, we need not consider the other defenses raised in Dappen’s answer to the complaint. 6

It is well settled that:

A complaint should not be dismissed for failure to state a claim unless it appears beyond doubt that the plaintiff can prove no set of facts in support of his or her claim that would entitle him or her to relief. Ravelo v. County of Hawaii, 66 Haw. 194, 198, 658 P.2d 883, 886 (1983) (quoting Midkiff [v. Castle & Cooke, Inc.], 45 Haw. [409,] 414, 368 P.2d [887,] 890 [ (1962) ]); Marsland v. Pang, 5 Haw.App. 463, 474, 701 P.2d 175, 185-86, cert denied, 67 Haw. 686, 744 P.2d 781 (1985). We must therefore view a plaintiffs complaint in a light most favorable to him or her in order to determine whether the allegations contained therein could warrant relief under any alternate theory. Ravelo, 66 Haw. at 199, 658 P.2d at 886. For this reason, in reviewing the circuit court’s order dismissing the plaintiffs’ complaint in this case, our consideration is strictly limited to the allegations of the complaint, and we must deem those allegations to be true. Au [v. Au], 63 Haw. [210,] 214, 626 P.2d [173,] 177 (1981).

Baehr, 74 Haw. at 545, 852 P.2d at 52.

Thus, accepting the allegations of Dunlea’s complaint as true, we must decide whether it appears beyond doubt that she can prove no set of facts in support of her claim of CSA that would entitle her to relief under any theory. Although count III of the complaint alleged a cause of action under a California statute, we note that the circuit court’s determination that Hawaii law applies with respect to the statute of limitations is not challenged on appeal. Whether Hawaii or California law applies, however, is not necessarily dispositive because the California statute appears to be a codification of the discovery rule that this court has judicially adopted. 7

*33 Under Hawai'i law, damage to persons or property is governed by HRS § 657-7, which provides that “[a]ctions for the recovery of compensation for damage for injury to persons or property shall be instituted within two years after the cause of action accrued, and not after, except as provided in section 657-13.” 8 HRS § 657-7. As this court noted in Yoshizaki v. Hilo Hospital, 50 Haw. 150, 151, 433 P.2d 220, 221 (1967), “[cjlearly, the determining word in the statute is ‘accrued’.”

The time of accrual of a cause of action for CSA is an issue of first impression in Hawai'i. In other contexts, however, we have employed the “discovery rule,” holding that a cause of action accrues when the plaintiff discovers, or reasonably should have discovered, the elements giving rise to the claim. See e.g., Yoshizaki, 50 Haw. at 154, 433 P.2d at 223 (holding that cause of action does not accrue until plaintiff knew or should have known of defendant’s negligence, thus, medical malpractice action brought in 1963 based upon negligent diagnosis in 1959 not barred by statute of limitations where plaintiff learned of misdiagnosis in 1961); Basque v. Yuk Lin Liau, 50 Haw. 397, 399, 441 P.2d 636, 637 (1968) (extending Yoshizaki rule to property damage and remanding for determination of when plaintiff knew or should have discovered that an actionable wrong had been committed against his property); Yamaguchi v. The Queen’s Medical Center, 65 Haw. 84, 90, 648 P.2d 689, 693-94 (1982) holding that cause of action for medical malpractice accrues when “plaintiff discovers or should have discovered the negligent act, the damage, and the causal connection between the former and the latter” (citing Jacoby v. Kaiser Foundation Hospital, 1 Haw.App. 519, 622 P.2d 613 (1981)); Pele Defense Fund v. Paty, 73 Haw. 578, 598, 837 P.2d 1247, 1260 (1992) (stating that cause of action for breach of section 5(f) trust accrued “when PDF discovered the breach of trust, the injury to its members, and the connection between the breach and the injury”), cert. de nied, 507 U.S. 918, 113 S.Ct. 1277, 122 L.Ed.2d 671 (1993); cf. Hays v. City and County of Honolulu, 81 Hawai'i 391, 917 P.2d 718 (1996) (holding that, where plaintiffs affidavit demonstrated that he was aware of the City’s negligent act, his injury, and the causal connection between the act and the injury, discovery rule would not delay accrual of action).

In this case, Dunlea alleged that it was only after she sought psychological counseling that she became aware that Dappen’s acts caused her psychological injury and illness. On appeal, Dappen asserts, in his answering brief, that, because Dunlea does not contend that she repressed all memory of the abuse and her complaint makes clear that she was aware of the .wrongful nature of Dappen’s acts, the circuit court correctly determined that the statute of limitations began to run when Dunlea reached the age of majority and that any action commenced after 1972 was barred.

In DeRose v. Carswell, 196 Cal.App.3d 1011, 242 Cal.Rptr. 368 (1987), a case relied upon by Dappen, the California Court of Appeals considered a claim by a twenty-five-year-old plaintiff (DeRose) who alleged that she had been sexually abused by her step-grandfather (Carswell) between the ages of four and eleven. The court held that the discovery rule did not apply because “the allegations of the complaint leave no doubt that DeRose was actually aware long ago of the facts necessary to state a cause of action against Carswell based upon the sexual assaults.” Id., 242 Cal.Rptr. at 371. The court was unpersuaded by DeRose’s arguments, which were supported by psychological and sociological evidence, that psychological defense mechanisms caused by sexual abuse, particularly when incestual, prevented De- *34 Rose’s recognition of the cause and extent of emotional harm. The court stated: “This case ... does not require us to determine the validity of any psychological theory or to articulate general rules governing the delayed discovery doctrine’s application in sexual abuse cases,” id. at 370, because “[the immediate harm caused by the alleged assaults gave DeRose a] right to sue” at the time of the assaults. Id. at 371. The court intimated, however, that, “[i]f DeRose could and did allege that she repressed her memories of the sexual assaults until one year before filing her complaint, she might be able to invoke the delayed discovery rule.” Id. (footnote omitted).

Initially, we note that DeRose has been superseded by Cal. C.C.P. Section 340.1. 9 See, e.g., Sellery v. Cressey, 48 Cal.App.4th 538, 55 Cal.Rptr.2d 706, 711-12, as modified by 49 Cal.App.4th 54A (Cal.Ct.App.1996) (explaining that intent of legislature in enacting Section 340.1 was to reverse result reached in DeRose). Moreover, courts that apply the discovery rule only where a plaintiff has repressed memory appear to be making a factual determination regarding the reasonableness of the plaintiff’s delayed discovery of her or his claim for relief.

Courts engaging in the [distinction between plaintiffs who have repressed memories and those who consciously recall the abuse] thus appear to accept that it may be reasonable for someone who represses all memory of incestuous abuse not to have discovered it earlier. These same courts, however, apparently do not accept'that it may be equally reasonable for someone with serious psychological problems and childhood memories of incestuous abuse not to have discovered the connection between the two, and thus to have delayed filing suit.

Jocelyn B. Lamm, Note, Easing Access to the Courts for Incest Victims: Toward an Equitable Application of the Delayed Discovery Rule, 100 Yale L.J. 2189, 2204 (1991).

We are persuaded by the reasoning of those courts that, having considered the application of either statutory or judicially created discovery rules to claims of CSA, have determined that the issue of when a plaintiff discovered, or reasonably should have discovered, that she or he was psychologically injured and that the injury was caused by CSA is a question of fact for the jury.

For example, in Hammer v. Hammer, 142 Wis.2d 257, 418 N.W.2d 23 (Wis.Ct.App.1987), the plaintiff did not deny that she had always had conscious recollection of sexual abuse by her father, or that she had reported the abuse to her mother when she was fifteen years old. She alleged, however, that,

because of the psychological distress caused by the abuse and the coping mechanisms which resulted, she was unable to perceive or know the existence or nature of her psychological and emotional injuries. These manifestations continued to operate on her long after the incidents of sexual molestation had ended, preventing her from perceiving her psychological and emotional injuries and their connection to her father’s earlier acts, and causing her to resist and reject any suggestions that she obtain psychological counseling or legal advice.

Id., 418 N.W.2d at 25. The Wisconsin Court of Appeals reversed the trial court’s order granting the defendant’s motion to dismiss on statute of limitations grounds. The court, after reviewing the psychological effects of incestuous abuse and previous applications of the judicially adopted discovery rule, held, “as a matter of law, that a cause of action for incestuous abuse will not accrue until the victim discovers, or in the exercise of reasonable diligence should have discovered, the fact and cause of the injury.” Id., 418 N.W.2d at 26. The court went on to state:

In concluding that the discovery rule is applicable, however, we do not decide the factual question of when [plaintiff] discovered or should have discovered her injuries and their cause. Since the trial court rejected the applicability of the discovery rule, this question was not answered. Thus, because genuine issues of material fact remain open, including when [plaintiffs] cause of action accrued, we reverse and remand this matter for trial.

*35 Id. at 27 (footnote omitted). The Supreme Court of North Dakota reached a similar result in Osland v. Osland, 442 N.W.2d 907 (N.D.1989). In that case, the defendant-father appealed from a trial court’s judgment awarding the plaintiff-daughter damages for CSA, arguing that the trial court erred in striking his statute of limitations defense. The trial court had ruled that, because the plaintiff-daughter had suffered “ ‘severe emotional trauma’ from the sexual abuse” and she “was not able to fully understand or discover her cause of action during the applicable statutory time period!,]” the statute of limitations was tolled until she reasonably discovered that a claim existed. Id. at 908-09. The Osland court stated that the determination of when a plaintiff discovered or should have discovered her cause of action was “a fact question which, when made by the trial court, will not be set aside on appeal unless clearly erroneous.” Id. at 909. The court further stated:

The trial court found that the severe emotional trauma experienced by [the plaintiff-daughter] resulted in her being unable to fully understand or discover her cause of action during the applicable statutory limitations period. Having reviewed the record, we cannot conclude that the trial court’s finding in this regard [was] clearly erroneous.

Id. at 909. See also Doe v. LaBrosse, 588 A.2d 605, 607 (R.I.1991) (remanding for evi-dentiary hearing to “determine the date that the [thirty-four and thirty-five year old] plaintiffs discovered, or with all due diligence should reasonably have discovered, the causal connection between thé defendant’s alleged acts [of incest] and the plaintiffs’ alleged injuries”); Hildebrand v. Hildebrand, 736 F.Supp. 1512, 1523 (S.D.Ind.1990) (denying defendant’s motion for summary judgment on CSA claim because, construing inferences in plaintiffs favor, “[t]his court cannot conclude as a matter of law that [plaintiff] ascertained her injuries back in the early 1980’s; whether she did or should have ascertained her injuries is a question to be resolved by the jury.”).

Other jurisdictions have reached the same results when interpreting statutory provisions codifying the discovery rule for CSA claims. In Sellery, 55 Cal.Rptr.2d 706, the California Court of Appeals held that, under Cal. C.C.P. § 340.1, 10 a plaintiff need not allege repression of memory to delay the accrual of her or his cause of action. The trial court had granted defendants’ motion for summary judgment based on its finding that the plaintiffs “claims were time barred ‘by reason of her admitted conscious memory of torts committed as to her during her minority!.]’” Id., 55 Cal.Rptr.2d at 709. The court of appeals reversed, stating:

Nothing in section 340.1 requires that memories of abuse be repressed as a prerequisite to a delayed discovery claim. To the contrary, to satisfy delayed discovery plaintiff need only allege the onset of psychological injury or illness after the age of majority and that he commenced his action within three years of the time he discovered or reasonably should have discovered such psychological, injury or illness was caused by the childhood sexual abuse.

Id., 55 Cal.Rptr.2d at 711-12 (quoting Lent v. Doe, 40 Cal.App.4th 1177, 47 Cal.Rptr.2d 389, 394 (1995)). See also Shirley v. Reif, 260 Kan. 514, 920 P.2d 405 (1996) (applying Kansas statute defining accrual of CSA cause of action as the date the person discovers or reasonably should have discovered that the injury or illness was caused by CSA, and reversing summary'judgment in favor of defendants because question whether plaintiffs discovered that their injuries were caused by CSA more than three years before bringing their action was issue of fact for the jury); Werre v. David, 275 Mont. 376, 913 P.2d 625 (1996) (applying statute providing that any action for CSA must be brought “3 years after the plaintiff discovers or reasonably should have discovered that the injury was caused by the act of childhood sexual abuse[,]” and holding that issue of when plaintiff discovered connection between her sexual abuse and mental disorders was a question of fact for the jury); L.M.S. v. N.M. and V.P., 911 S.W.2d 703 (Mo.Ct.App.1995) (applying statutory codification of the discov *36 ery rule, and holding that dismissal of plaintiff’s CSA claim was error because, construing the allegations favorably to plaintiff, her damage may not have been ascertainable until less than three years before filing suit).

Because we agree that the issue of when Dunlea discovered, or should have discovered, that her alleged injuries were caused by Dappen’s alleged actions is a question of fact for the jury, we cannot hold as a matter of law that Dunlea ascertained her alleged injuries and their causal link to Dappen’s alleged actions more than two years before she asserted her claim, or that her failure to recognize her alleged injuries and the cause of those injuries sooner was unreasonable. Certainly, a reasonable jury could find that Dunlea filed suit within two years of discovering her alleged injuries and the cause of those injuries, given their nature and circumstances. We therefore hold that the motion to dismiss was wrongly granted. Accordingly, we vacate the circuit court’s dismissal of count III and remand this case for trial on Dunlea’s CSA claim.

We point out, however, that:

The purpose behind extending the discovery rule to adult survivors of childhood sexual abuse is not to provide a guaranteed remedy to such plaintiffs. The purpose is to provide an opportunity for an adult who claims to have been sexually abused as a child to prove not only that she [or he] was abused and that the defendant was her [or his] abuser, but that her [or his] suffering was such that she [or he] did not and could not reasonably have discovered all the elements of her [or his] cause of action at an earlier time.

Tyson v. Tyson, 107 Wash.2d 72, 727 P.2d 226, 237 (1986) (Pearson, J., dissenting) (emphasis in original).

B. Dunlea’s Defamation and Emotional Distress Claims

It is well settled that:

We review [a] circuit court’s award of summary judgment de novo under the same standard applied by the circuit court. Amfac, Inc. v. Waikiki Beachcomber Inv. Co., 74 Haw. 85, 104, 839 P.2d 10, 22, reconsideration denied, 74 Haw. 650, 843 P.2d 144 (1992) (citation omitted). As we have often articulated:

[s]ummary judgment is appropriate if the pleadings, depositions, answers to interrogatories, and admissions on file, together with the affidavits, if any, show that there is no genuine issue as to any material fact and that the moving party is entitled to a judgment as a matter of law.

Id. (emphasis added) (citations and internal quotation marks omitted); see Hawaii Rules of Civil Procedure (HRCP) Rule 56(c) (1990). “A fact is material if proof of that fact would have the effect of establishing or refuting one of the essential elements of a cause of action or defense asserted by the parties.” Hulsman v. Hemmeter Dev. Corp., 65 Haw. 58, 61, 647 P.2d 713, 716 (1982) (citations omitted).

Hays, 81 Hawai'i at 392-93, 917 P.2d at 719-20 (quoting Maguire v. Hilton Hotels Corp., 79 Hawaii 110, 112, 899 P.2d 393, 395 (1995)) (brackets in original).

1. Dunlea’s Defamation Claim

In order to sustain a claim for defamation, a plaintiff must establish the following four elements:

(a) a false and defamatory statement concerning another;

(b) an unprivileged publication to a third party;

(c) fault amounting at least to negligence on the part of the publisher [actual malice where the plaintiff is a public figure]; and

(d) either actionability of the statement irrespective of special harm or the existence of special harm caused by the publication.

Beamer v. Nishiki, 66 Haw. 572, 578-79, 670 P.2d 1264, 1271 (1983) (quoting Restatement (Second) of Torts § 558 (1977)).

As previously indicated, Dunlea’s defamation claim was based entirely on the statement Dappen had made to his other daughter, Dunlea’s sister, that he was still angry with Dunlea and would not forgive her for what happened in 1964. In response to Dun-lea’s request for admissions, Dappen admitted that, “in a conversation with Patricia *37 Jacobs [Dunlea’s sister], vacationing with Defendant Howard Dappen, Patricia Jacobs was told [that] Mr. Dappen would not forgive [Dunlea] for allegations brought in 1964.”

In his motion for summary judgment on the defamation claim, Dappen had the initial burden of identifying those portions of the record demonstrating the absence of a genuine issue of material fact. First Hawaiian Bank v. Weeks, 70 Haw. 392, 396, 772 P.2d 1187, 1190 (1989) (citing Wright, Miller & Kane Federal Practice and Procedure: Civil 2d, section 2711, at 565-56 (1983)). Dappen met this burden by identifying the portion of Dunlea’s deposition testimony wherein she testified that “I believe it [ (Dappen’s statement to Dunlea’s sister) ] to be true. He [ (Dappen) ] said he was angry, and he said he would never forgive me, and I believe he speaks the truth of [sic] that.” (Emphasis added.) Additionally, Dappen identified other portions of Dunlea’s deposition testimony demonstrating that Dunlea suffered no damage to her reputation, nor were her personal associations with friends and relatives affected. Dappen asserted that there was no genuine issue of material fact and that he was therefore entitled to judgment as a matter of law because Dunlea could not establish that the statement was false and defamatory.

In opposing summary judgment, Dunlea attempted to convince the circuit court of the existence of genuine issues for trial by submitting an affidavit wherein she attested that:

What [Dappen] meant when he said that he would not forgive me for allegations brought in 1964[ ] is that I was wrong for bringing these charges against him because he has consistently maintained that they were not true. These statements were understood by those who knew of my victimization in 1964[ ] to mean that I was bringing false charges at that time[.]

Dunlea, however, failed to_ set forth any specific facts showing that the truthfulness of the statement was a genuine issue for trial. Although Dunlea interpreted Dapperis statement as an assertion that her accusations against Dappen were false, the truth of an alleged dafamatory statement is “measured by the ordinary implication of the words used.” Basilius v. Honolulu Pub. Co., Ltd., 711 F.Supp. 548, 551 (D.Haw.), aff'd without opinion, 888 F.2d 1394 (9th Cir.1989). Dun-lea argues that the ordinary implication of the word “forgive” is that there was some act committed by her that required forgiveness. Thus, Dunlea urges that Dapperis statement implied that he would not forgive her for bringing false accusations against him; in other words, he would not forgive her for lying. Dapperis statement, however, is equally capable of a nondefamatory interpretation, that is, that Dappen would not forgive Dunlea for betraying him or for being disloyal.

We have stated that “summary judgment would be proper where, although the communication is susceptible to a defamatory interpretation, the moving party showed ‘through uneontroverted depositions and affidavits that the publication was made without deliberate falsification and without a high degree of awareness of the probable falsity of the statements in the publication[.]’” Fernandes v. Tenbruggencate, 65 Haw. 226, 228-29, 649 P.2d 1144, 1147 (1982) (citation omitted). Because there is no dispute that the statement at issue was true, we hold that summary judgment was properly granted with respect to count I.

2. Dunlea’s Emotional Distress Claim

In Count II of her complaint, Dunlea alleged that Dapperis statements to Jacobs and to Dunlea directly, that he would not forgive Dunlea for what she had done in 1964, “constitute extreme and outrageous conduct which was intended to cause severe emotional distress” and did cause severe emotional distress. 11 Dapperis motion for *38 summary judgment established, by means of Dunlea’s deposition testimony, that there is no dispute that: (1) Dappen’s statement to Jacobs was made on Dappen’s lanai, with no one but himself and Jacobs present; (2) Dap-pen’s statement to Dunlea was made in response to Dunlea’s inquiry in the course of a telephone conversation initiated by Dunlea; (3) the statement was made to Dunlea only once; and (4) there was no further contact between Dappen and Dunlea following the single phone call. In her opposition to Dap-pen’s motion, Dunlea failed to establish that there was a genuine issue of material fact; she attached only Dappen’s responses to a request for admissions in which Dappen admitted that (1) he made the statement to Jacobs, and (2) “Defendant Howard Dappen states when[,] in August of 1991, Sandra Dunlea called and asked, Defendant Dappen told her he would not forgive her for making accusations.” Therefore, summary judgment with respect to count II of Dunlea’s complaint would be proper if, on the undisputed facts, Dappen was entitled to judgment as a matter of law.

In Marshall v. University of Hawai'i 9 Haw.App. 21, 38, 821 P.2d 937, 947 (1991), the Intermediate Court of Appeals enumerated the elements of the tort of intentional infliction of emotional distress: “(1) that the act allegedly causing the harm was intentional; (2) that the act was unreasonable; and (3) that the actor should have recognized that the act was likely to result in illness.” Id. (citation omitted). More recently, in Ross, this court explained that

[Recovery for intentional infliction of emotional distress is permitted only if the alleged tortfeasor’s acts were “unreasonable.” Calleon v. Miyagi, 76 Hawai'i 310, 321 n. 7, 876 P.2d 1278, 1289[, n. 7] (Sup.1994), as amended, 76 Hawai'i 453, 879 P.2d 558 (Sup.1994); Chedester v. Stecker, 64 Haw. 464, 467, 643 P.2d 532, 535 (1982); Marshall v. University of Hawai'i, 9 Haw. App. 21, 38, 821 P.2d 937, 947 (1991). An act is “unreasonable” if it is “ “without just cause or excuse and beyond all bounds of deeency[.]’” Chedester, 64 Haw. at 468, 643 P.2d at 535 (quoting Fraser v. Blue Cross Animal Hospital, 39 Haw. 370, 375 (1952)). In other words, the act complained of must be “outrageous,” as that term is employed in the Restatement (Second) of Torts § 46 (1965). Id.

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