Jet Courier Service, Inc. v. Mulei

State Court (Pacific Reporter)3/20/1989
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771 P.2d 486 (1989)

JET COURIER SERVICE, INC., an Ohio corporation, Petitioner,
v.
Anthony MULEI and American Check Transport, Inc., Respondents.

No. 87SC182.

Supreme Court of Colorado, En Banc.

March 20, 1989.

*488 McMichael, Benedict & Multz, Mitchell Benedict II, Denver, for petitioner.

Joseph M. Fanganello, P.C., Joseph M. Fanganello, Denver, for respondent, Anthony Mulei.

Cordova, Harris & Mellon, P.C., Donald E. Cordova, and John S.L. Sackett, Denver, for respondent American Check Transport, Inc.

LOHR, Justice.

In Mulei v. Jet Courier Service, Inc., 739 P.2d 889 (Colo.App.1987), the Colorado Court of Appeals affirmed the trial court's decision that the respondent, Anthony Mulei, did not breach any duty of loyalty to his employer, Jet Courier Service, Inc. (Jet), when he organized another company, American Check Transport, Inc. (ACT), to compete with Jet in the air courier business. The court of appeals also affirmed the trial court's award of unpaid compensation due Mulei under his employment contract with Jet, plus a fifty-percent statutory penalty pursuant to section 8-4-104(3), 3B C.R.S. (1986). Finally, the court of appeals agreed with the trial court that as a matter of law, neither Mulei nor ACT engaged in a civil conspiracy to harm Jet's business interests. We granted Jet's petition for certiorari to review the court of appeals' resolution of these issues. We now conclude that the court of appeals and the trial court applied unduly narrow legal standards in determining what actions constitute a breach of an employee's duty of loyalty to his employer. Accordingly, we reverse the judgment of the court of appeals with respect to the issues upon which we granted review.[1] Because the trial court's findings of fact are insufficient to determine whether Mulei breached his duty of loyalty, we remand the case for retrial[2]*489 consistent with the standards announced in this opinion.

I.

Although we remand this case for retrial, an understanding of the issues presented requires a familiarity with the background of this litigation. We obtain our description of the facts from the findings of the trial court, supplemented by other facts derived from undisputed evidence in the record. However, this description of the facts is not binding upon the trial court on remand.

Jet is an air courier company engaged principally in supplying a specialized transportation service to customer banks.[3] Jet provides air and incidental ground courier service to carry canceled checks between banks to facilitate rapid processing of those checks through the banking system. Shortened processing time enables the banks at which the checks are cashed to make use of the funds sooner. Because the sums involved are large, substantial amounts of daily interest are at stake. As a result, the ability to assure speedy deliveries is essential to compete effectively in the air courier business.

In 1981 Jet was an established family-owned corporation headed by Donald W. Wright. The principal offices of the corporation were in Cincinnati, Ohio. Jet had no office in Denver. Anthony Mulei at that time was working in Denver for another air courier service in a management capacity. Mulei had worked in the air courier business for a number of years and was very familiar with it. He had numerous business connections in the banking industry in Denver and other cities. On February 18, 1981, Wright and Mulei agreed that Mulei would come to work for Jet and would open a Denver office and manage Jet's Western Zone operations from that office. They orally agreed that Mulei would be vice president and general manager for the Western Zone and would have autonomy in matters such as the solicitation of business, the operation of the business, and personnel policies. The parties further agreed that Mulei would be paid $36,000 per year, plus a bonus of ten percent of the net profits of the Western Zone, to be calculated and paid every three months. Based in part on Mulei's business relationships with several regional banks, Wright and Mulei expected that Mulei would be able to expand Jet's business.

Late in 1981 Wright sent Mulei a written employment agreement containing the same terms as the oral agreement with the addition of a noncompetition covenant whereby Mulei would agree not to compete with Jet for two years after termination of his employment, without any geographic restriction. Mulei signed the written agreement. At some time before this litigation commenced, Wright also signed the agreement on behalf of Jet.

Mulei performed services as agreed and was successful in significantly increasing the business of Jet in the Western Zone as well as other areas of the United States. Although Jet regularly paid Mulei his monthly salary, and paid him additional sums from time to time totaling $31,000 over the period of his employment, Jet never computed or paid the quarterly bonuses in the manner contemplated by the contract. From time to time Mulei requested payments and accountings but was not successful in obtaining them.

Mulei became progressively dissatisfied with his inability to resolve the bonus issue and with what he believed to be intrusions into his promised areas of autonomy in personnel and operational matters. Toward the end of 1982 he began to look for other work in the air courier field and sought legal advice concerning the validity of the noncompetition covenant in his employment contract.

In the course of seeking other employment opportunities and while still employed by Jet, Mulei began to investigate setting up another air courier company that would compete with Jet in the air courier business. In January 1983, Mulei spoke with *490 John Towner, a Kansas air charter operator who was in the business of supplying certain air transportation services, about going into business together. In February 1983, Mulei met with Towner and two Jet employees to discuss setting up this new business and obtaining customers.

On February 27, 1983, Mulei, while still employed by Jet and on Jet business in Phoenix, talked to two of Jet's customer banks to inform them he would be leaving Jet in mid-March and to tell them he "would try to give them the same service." He engaged in similar discussions with two bank customers of Jet in Dallas while still employed by Jet. Early in March 1983, Mulei met with representatives of three of Jet's Denver customers, First Interstate Bank of Denver, Central Bank of Denver, and United Bank of Denver, and discussed the new air courier company that Mulei and Towner were forming. Mulei told the United Bank of Denver float manager that "if they wished to give us [ACT] the business," then ACT would be able to serve them without any break in the service, and that ACT would be able to take over their business and fully satisfy their air courier service needs. Mulei further told United Bank of Denver that "by minimizing expenses, I would be in a position, sometime later, to reduce cost." Mulei had similar conversations with representatives of First Interstate Bank of Denver.

Prior to the termination of Mulei's employment by Jet on March 10, 1983, Mulei met with nine pilots who were flying for Jet to discuss his formation of ACT. Before his termination, Mulei also met with Jet's Denver office staff and with its ground couriers[4] to discuss potential future employment with ACT.[5] Mulei offered Jet's office staff better working conditions, including health and dental insurance and part ownership of ACT, if they were to join ACT. Mulei did not inform Wright of any of these activities with respect to Jet customers, contractors or employees.

ACT was incorporated on February 28, 1983. Mulei was elected president at the first shareholders meeting. On behalf of Jet, Wright fired Mulei on March 10, 1983, when Wright first learned of Mulei's organization of a competing enterprise. On that same day Mulei caused ACT to become operational and compete with Jet.[6] Five Denver banks that had been Jet customers became ACT customers at that time. Additionally, when Mulei was fired, three of the four other employees in Jet's Denver office also left Jet and joined ACT. All of Jet's ground carriers in Denver immediately left Jet and joined ACT. All nine of Jet's pilots in Denver either quit or were fired. Jet was able to maintain its Denver operations only through a rapid and massive transfer of resources, including chartered aircraft *491 and ground couriers, from Jet's other offices.

Mulei filed suit against Jet in Denver District Court on March 10, 1983, the same day he was fired, seeking principally to recover unpaid compensation and penalties on such unpaid amounts pursuant to section 8-4-104, 3B C.R.S. (1986), and further seeking a declaratory judgment that the noncompetition covenant in his employment contract was void. Jet counterclaimed for breach of contract, breach of fiduciary duty, and civil conspiracy and sought damages and other relief.[7] Jet also filed a separate suit in Denver District Court against ACT, Towner, and Towner's air charter company, alleging a civil conspiracy among Towner, Mulei, ACT, Towner's air charter company, and others to harm Jet's business interests and seeking damages and injunctive relief.

The two cases were consolidated for trial. The district court concluded that Mulei's noncompetition covenant was void for lack of consideration and unreasonableness, that Mulei was entitled to salary and bonus compensation totaling $93,740.34 plus a fifty-percent statutory penalty of $46,870.17 pursuant to section 8-4-104, as well as vacation pay, attorney fees in connection with the compensation and penalty claims, interest, and costs. The district court also concluded that Mulei did not violate his duty of loyalty to Jet. Accordingly, the district court dismissed Jet's counterclaims against Mulei for damages, and it denied Jet's civil conspiracy claim for damages and injunctive relief against ACT.[8] The court of appeals affirmed the district court's judgment. Mulei v. Jet, 739 P.2d 889 (Colo.App.1987).

We granted certiorari to review the decision of the court of appeals on three issues: (1) whether the district court erred in concluding that Mulei did not violate a duty of loyalty to Jet, (2) whether any breach by Mulei of a duty of loyalty he owed Jet prevents Mulei from obtaining full recovery of the salary, bonus, and statutory penalty otherwise due him, and (3) whether the district court erred in dismissing Jet's civil conspiracy claims against Mulei and ACT.[9]

II.

The court of appeals affirmed the trial court's conclusion that Mulei did not breach his duty of loyalty to Jet by his activities prior to the time he was fired by Jet. Specifically, the court of appeals concluded that Mulei did not breach his duty of loyalty either by meeting with Jet's customers to discuss ACT's future operating plans or by meeting with Jet's employees to discuss future employment opportunities with ACT. We conclude that the court of appeals applied improper legal standards in reviewing the trial court's conclusions as to what actions constitute a breach of an employee's duty of loyalty to his employer.

Whether an employee's actions in preparation for competing with his employer constitute a breach of the employee's duty of loyalty is an issue of first impression for this court. We derive guidance in determining the nature of an employee's duty of loyalty from the Restatement (Second) of Agency and from the decisions of other jurisdictions applying the standards found in the Restatement.

*492 Section 387 of the Restatement (Second) of Agency provides that "[u]nless otherwise agreed, an agent is subject to a duty to his principal to act solely for the benefit of the principal in all matters connected with his agency." Rest. (2d) Agency § 387 (1957). Other courts have applied the Restatement's agency principles to define an employee's duty of loyalty to his employer.[10]See, e.g., AGA Aktiebolag v. ABA Optical Corp., 441 F.Supp. 747, 754 (E.D. N.Y.1977) (employee owes fiduciary duty to employer and is prohibited from acting in any manner inconsistent with the agency during his employment; employee is bound at all times during employment to exercise the utmost good faith and loyalty in the performance of his duties); Las Luminarias of New Mexico Council of the Blind v. Isengard, 92 N.M. 297, 587 P.2d 444, 449 (App.1978) (employment relationship is one of trust and confidence; employee has duty to use best efforts on behalf of employer); see also Bancroft-Whitney Co. v. Glen, 64 Cal.2d 327, 49 Cal.Rptr. 825, 839, 411 P.2d 921, 935 (1966) (mere preparations to compete before termination of employment are not sufficient to constitute breach of duty of loyalty); New World Fashions, Inc. v. Lieberman, 429 So.2d 1276, 1277 (Fla.App. 1983) (employee may not compete with employer's business prior to termination of employment relationship); Insurance Field Services, Inc. v. White & White Inspection & Audit Service, Inc., 384 So.2d 303, 308 (Fla.App.1980) (during course of employment relationship common-law duty prevents employee from engaging in disloyal acts in anticipation of future competition with employer); Maryland Metals, Inc. v. Metzner, 282 Md. 31, 382 A.2d 564, 568 (1978) (duty of employee to act solely for the benefit of employer in all matters within the scope of employment); Chelsea Industries, Inc. v. Gaffney, 389 Mass. 1, 449 N.E.2d 320, 326 (1983) (employee occupying position of trust and confidence is bound to act for employer's benefit in all matters within scope of his employment). Underlying the duty of loyalty arising out of the employment relationship is the policy consideration that commercial competition must be conducted through honesty and fair dealing. "Fairness dictates that an employee not be permitted to exploit the trust of his employer so as to obtain an unfair advantage in competing with the employer in a matter concerning the latter's business." Maryland Metals, 382 A.2d at 568.

Thus, one facet of the duty of loyalty is an agent's "duty not to compete with *493 the principal concerning the subject matter of his agency." Rest. (2d) Agency § 393. A limiting consideration in delineating the scope of an agent's duty not to compete is society's interest in fostering free and vigorous economic competition. In attempting to accommodate the competing policy considerations of honesty and fair dealing on the one hand and free and vigorous economic competition on the other, courts have recognized "a privilege in favor of employees which enables them to prepare or make arrangements to compete with their employers prior to leaving the employ of their prospective rivals without fear of incurring liability for breach of their fiduciary duty of loyalty." Maryland Metals, 382 A.2d at 569. Previous decisions have acknowledged that "the line separating mere preparation from active competition may be difficult to discern in some cases." Id., 382 A.2d at 569 n. 3. Thus, "[i]t is the nature of [the employee's] preparations which is significant" in determining whether a breach has occurred. Bancroft-Whitney Co. v. Glen, 49 Cal.Rptr. at 839, 411 P.2d at 935.

Given the employee's duty of loyalty to and duty not to compete with his employer and the employee's corresponding privilege to make preparations to compete after termination of his employment, the issue here is whether Mulei's pre-termination meetings with Jet's customers and his co-employees to discuss ACT's future operations constituted violations of his duty of loyalty or whether these meetings were merely legally permissible preparations to compete.

A.

We first apply the principles outlined above to determine whether the court of appeals erred in concluding that Mulei's meetings with Jet's customers did not breach Mulei's duty of loyalty. The commentary to section 393 of the Restatement (Second) of Agency notes that in the absence of a contrary agreement, an employee may compete with his employer after the termination of his employment. However, an employee is not "entitled to solicit customers for [a] rival business before the end of his employment." Rest. (2d) Agency § 393 comment e. Several courts have also stated the rule that pre-termination solicitation of customers for a new rival business violates an employee's duty of loyalty. AGA Aktiebolag v. ABA Optical Corp., 441 F.Supp. 747, 754 (E.D.N.Y.1977) (by soliciting customers for rival business prior to end of his employment, employee violated his fiduciary obligations to employer); Fish v. Adams, 401 So.2d 843, 845 (Fla.App.1981) (employee may not engage in disloyal acts in anticipation of future competition such as soliciting customers prior to end of her employment); Maryland Metals, Inc. v. Metzner, 282 Md. 31, 382 A.2d 564, 569 (1978) (it is breach of duty of loyalty to solicit employer's customers prior to cessation of employment); Rehabilitation Specialists, Inc. v. Koering, 404 N.W.2d 301, 304 (Minn.App. 1987) (employee's duty of loyalty prohibits her from soliciting employer's customers for herself while she is employed); Las Luminarias of New Mexico Council of the Blind v. Isengard, 92 N.M. 297, 587 P.2d 444, 449 (App.1978) (employee may not solicit customers before end of his employment).

The court of appeals affirmed the trial court's holding that Mulei's pre-termination meetings with customers did not violate a duty of loyalty since ACT did not become operational and commence competing with Jet until after Mulei left Jet's employ. Mulei, 739 P.2d at 893. This reasoning fails to accord adequate scope to the duty of loyalty outlined in the Restatement and the cases cited above. While still employed by Jet, Mulei was subject to a duty of loyalty to act solely for the benefit of Jet in all matters connected with his employment. Rest. (2d) Agency § 387. Jet was entitled to receive Mulei's undivided loyalty. Fowler v. Varian Associates, Inc., 196 Cal.App.3d 34, 241 Cal.Rptr. 539, 543 (1987). The fact that ACT did not commence operations and begin competing with Jet until after Mulei's departure from Jet is not dispositive. Instead, the key inquiry is whether Mulei's meetings amounted to solicitation, which would be a breach of his duty of loyalty. Generally, *494 under his privilege to make preparations to compete after the termination of his employment, an employee may advise current customers that he will be leaving his current employment. See Maryland Metals, Inc. v. Metzner, 282 Md. 31, 382 A.2d 564, 569 n. 3 (1978); Crane Co. v. Dahle, 576 P.2d 870, 872-73 (Utah 1978); cf. Community Counselling Service, Inc. v. Reilly, 317 F.2d 239, 244 (4th Cir.1963) (during period of employment, employee cannot solicit for himself future business which his employment requires him to solicit for his employer; "[i]f prospective customers undertake the opening of negotiations which the employee could not initiate, he must decline to participate in them") (emphasis added); Rehabilitation Specialists, Inc. v. Koering, 404 N.W.2d 301, 305 (Minn.App. 1987) (reversing summary judgment for employee and remanding for determination of whether employee's pre-termination contacts with employer's customers amounted to impermissible solicitation). However, any pre-termination solicitation of those customers for a new competing business violates an employee's duty of loyalty. Rest. (2d) Agency § 393 comment e. Accordingly, we conclude that the court of appeals and the trial court applied an unduly narrow legal standard in holding that Mulei's pre-termination customer meetings were not a breach of Mulei's duty of loyalty simply because ACT did not commence competing with Jet until after Mulei had been discharged.

We further conclude that a retrial will be necessary to determine whether Mulei violated his duty of loyalty to Jet by his conversations with some of Jet's customers before he was discharged. The trial court concluded that Mulei did not violate a duty of loyalty to Jet. In its findings of fact, the trial court stated that

ACT was able, through the solicitation of [Mulei] before and after termination, to acquire business of certain banks, some of which had agreements with Jet.

Based on these findings and the record before us, we are unable to determine whether Mulei's pre-termination meetings with Jet's customers amounted to impermissible solicitation or were merely allowable preparations for competition. We cannot determine, for instance, whether Mulei specifically solicited Jet's customers before he was fired by Jet. The trial court's findings note only that "some" of the "certain banks" that Mulei met with either before or after his termination had agreements with Jet. Mulei's testimony suggests that prior to his termination he met with several customers of Jet to discuss obtaining future business for ACT. However, whether an employee's actions constitute a breach of his duty of loyalty involves a question of fact to be determined by the trial court in the first instance based on a consideration of all the circumstances of the case. See Rehabilitation Specialists, Inc. v. Koering, 404 N.W.2d 301, 305 (Minn.App.1987). Accordingly, this case must be returned to the trial court for retrial to determine whether under the standards governing an employee's duty of loyalty set forth in this opinion, Mulei's pre-termination meetings with Jet's customers amounted to impermissible solicitation in violation of his duty of loyalty to Jet.

B.

We next consider whether the court of appeals erred in concluding that Mulei's meetings with Jet employees did not breach his duty of loyalty. An employee's duty of loyalty applies to the solicitation of co-employees, as well as to the solicitation of customers, during the time the soliciting employee works for his employer. Generally, an employee breaches his duty of loyalty if prior to the termination of his own employment, he solicits his co-employees to join him in his new competing enterprise. Fish v. Adams, 401 So.2d 843, 845 (Fla.App.1981) (employee may not solicit other employees prior to end of her employment); Insurance Field Services, Inc. v. White & White Inspection & Audit Service, Inc., 384 So.2d 303, 308 (Fla.App.1980) (employees breached their duty of loyalty by pre-termination solicitation of co-employees); ABC Trans National Transport, Inc. v. Aeronautics Forwarders, Inc., 62 Ill.App.3d 671, 20 Ill.Dec. 160, 169, 379 N.E.2d 1228, 1237 (1978) (during *495 period of employment, employee cannot entice co-workers away from his employer); Porth v. Iowa Department of Job Service, 372 N.W.2d 269, 273 (Iowa 1985) ("employee who solicits fellow employees to leave their employer in favor of a competitor breaches the duty of loyalty owed by an employee to his or her employer"); see Bancroft Whitney Co. v. Glen, 64 Cal.2d 327, 49 Cal.Rptr. 825, 840-41, 411 P.2d 921, 936-37 (1966) (breach of duty of loyalty found based in part on a consistent course of conduct by employee to obtain for competing business those of his co-workers whom the competitor could afford to employ and would find useful); Rest. (2d) Agency § 393 comment e (discussing limits of proper conduct with regard to securing the services of co-workers for a competing business); Annotation, Liability for Inducing Employee Not Engaged for Definite Term to Move to Competitor, 24 A.L.R.3d 821, 841-46 (1969 & 1988 Supp.) (annotating cases holding that employee who induces co-workers to leave their employer for a competitor is liable for breach of fiduciary duty).

In the case now before us, the court of appeals affirmed the trial court's conclusion that Mulei did not breach his duty of loyalty by meeting with other Jet employees prior to the termination of his own employment with Jet. Mulei v. Jet, 739 P.2d at 893. In concluding that there was no breach of Mulei's duty of loyalty, the court of appeals relied on its previous decision in Electrolux Corp. v. Lawson, 654 P.2d 340 (Colo.App.1982). The court of appeals cited Electrolux for the proposition that an employee will not be liable for a breach of his duty of loyalty unless he causes co-employees to breach a contract. We disagree with this proposition, and we again conclude that the court of appeals and the trial court applied an unduly restrictive legal standard in determining whether Mulei's pre-termination discussions with co-employees breached his duty of loyalty.

In Electrolux, an Electrolux branch manager solicited a number of his co-workers to join him in a new distributorship he was opening. Six of the co-workers then left Electrolux to join the new firm. The court of appeals read the Restatement (Second) of Agency § 393 comment e as imposing liability for breach of an employee's duty not to compete only when "he causes his fellow employees to breach a contract." 654 P.2d at 341. Because the Electrolux workers' employment contracts were terminable at will, their resignations did not constitute a breach of their employment contracts. Thus, reasoned the court of appeals, since there was no breach of any employment contracts there was no breach of the manager's duty not to compete. Id.

Comment e to section 393 of the Restatement notes that the "limits of proper conduct with reference to securing the services of fellow employees are not well marked." The comment goes on to state that an "employee is subject to liability if, before or after leaving the employment, he causes fellow employees to break their contracts with the employer." Rest. (2d) Agency § 393 comment e. However, the Restatement neither implies nor explicitly states, as did the court of appeals in Electrolux and Mulei, that causing co-employees to break their contracts is the only instance where an employee will be liable for breaching his duty of loyalty by soliciting co-employees. For instance, the Restatement notes that "a court may find that it is a breach of duty for a number of the key officers or employees to agree to leave their employment simultaneously and without giving the employer an opportunity to hire and train replacements." Id.[11]

*496 The distinction between breaching contracts terminable at will and those not terminable at will is the standard applied in the Restatement (Second) of Torts for determining liability for the tort of intentional interference with contractual relations. See Memorial Gardens, Inc. v. Olympian Sales & Management Consultants, Inc., 690 P.2d 207, 210-11 (Colo.1984) (noting that the Restatement (Second) of Torts "provides less protection for contracts terminable at will because an interference with a contract terminable at will is an interference with a future expectancy, not a legal right"). However, we conclude that the distinction between contracts terminable at will and those not terminable at will is not dispositive in a breach of duty of loyalty analysis. Although inducing another to breach a contract terminable at will may not lead to liability for tortious interference with contractual relations under the Restatement (Second) of Torts,[12] it does not follow that the same standard is dispositive of whether an employee breached his duty of loyalty by soliciting co-employees to leave their employ and join a new enterprise. Compare Rest. (2d) Torts § 768 (1977) (suggesting liability for tortious interference with contract relations only for inducing breach of contracts not terminable at will) with Rest. (2d) Agency § 393 (outlining general duty not to compete without specific reference to whether contracts are terminable at will).

To adopt the holding of the court of appeals would be to conclude that the scope of an employee's duty of loyalty with respect to solicitation of co-employees is limited to his duty to refrain from tortious interference with his employer's contractual relations with the co-employees. The court of appeals' holding thus fails to apply applicable principles of agency law and finds liability only for a breach of duties imposed by tort law. This result is readily apparent in the court of appeals' opinion in the present case, which applied the same terminable-at-will analysis to both Jet's breach of duty of loyalty counterclaim and its counterclaim for tortious interference with contractual relations. Mulei, 739 P.2d at 893. Such an analytical approach is fundamentally inconsistent with the broad duty of loyalty imposed on an agent/employee by the principles of agency law as stated in the Restatement. By virtue of the agency relationship, the duty of loyalty and noncompetition placed on the agent is necessarily greater than the duty imposed on all persons by tort law to refrain from wrongful interference with contract relations. Cf. Frederick Chusid & Co. v. Marshall Leeman & Co., 326 F.Supp. 1043, 1060 (S.D.N.Y.1971) (employment relationship is one of confidence); ABC Trans National Transport, Inc. v. Aeronautics Forwarders, Inc., 62 Ill. App.3d 671, 20 Ill.Dec. 160, 169, 379 N.E.2d 1228, 1237 (1978) (noting confidence and trust present in employment relationship); Las Luminarias of New Mexico Council of the Blind v. Isengard, 92 N.M. 297, 587 P.2d 444, 449 (App.1978) (it is well settled *497 that employment relationship is one of trust and confidence).

Based on our review of the cases cited in this opinion and on the Restatement (Second) of Agency, we conclude that a court should focus on the following factors in determining whether an employee's actions amount to impermissible solicitation of co-workers. A court should consider the nature of the employment relationship, the impact or potential impact of the employee's actions on the employer's operations, and the extent of any benefits promised or inducements made to co-workers to obtain their services for the new competing enterprise. No single factor is dispositive; instead, a court must examine the nature of an employee's preparations to compete to determine if they amount to impermissible solicitation. See Bancroft-Whitney Co. v. Glen, 64 Cal.2d 327, 49 Cal.Rptr. 825, 839, 411 P.2d 921, 935 (1966); Maryland Metals, Inc. v. Metzner, 282 Md. 31, 382 A.2d 564, 570 (1978). Additionally, an employee's solicitation of co-workers need not be successful in order to establish a breach of his duty of loyalty. See ABC Trans National Transport, Inc. v. Aeronautics Forwarders, Inc., 90 Ill.App.3d 817, 46 Ill.Dec. 186, 200-01, 413 N.E.2d 1299, 1314-15 (1980) (it is misconduct itself that is wrongful; it makes no difference whether result of an employee's conduct is injurious to employer); Rest. (2d) Agency § 469 comment a (agent breaches duty of loyalty by acting in competition with principal even though agent's conduct does not harm principal).[13]

In the case before us, the trial court found that:

During February and March, 1983, conversations were had among Jet employees with [Mulei] regarding their interest in joining American Check Transport.
....
Upon [Mulei]'s being fired, members of the office staff resigned and joined ACT and Central Air [Towner's air charter operation]. As of noon on March 10, 1983, the primary Western Zone staff had either been fired or had resigned and joined ACT.

The trial court apparently concluded that Mulei's "conversations" and the resignations of his co-employees did not violate Mulei's duty of loyalty to Jet. The basis for this conclusion apparently was at least in part the assumption that it is fully permissible for an employee to solicit co-employees whose employment contracts are terminable at will. On this point the trial court found and concluded that:

Employees other than [Mulei] who terminated their employment with Jet had jobs terminable at will. While [Mulei] formed ACT and participated in the incorporation *498 of ACT while employed by Jet, there was no violation of any duty of loyalty to Jet.

However, as outlined above, whether co-employees' contracts are terminable at will is not dispositive of the breach of duty of loyalty analysis. Accordingly, we reverse the court of appeals' judgment affirming the trial court's conclusion that no breach of Mulei's duty of loyalty occurred because his co-employees' contracts were terminable at will.

Again, based on the trial court's findings and the record before us, we are unable to determine whether Mulei's pre-termination meetings with his Jet co-employees were permissible preparations for competition or whether these actions constituted solicitation of co-employees that amounted to a breach of his duty of loyalty. Accordingly, this case must be returned to the trial court for retrial for the additional purpose of determining whether under the standards of an employee's duty of loyalty set forth in this opinion, Mulei's pre-termination meetings with Jet co-employees amounted to impermissible solicitation in violation of his duty of loyalty.

C.

The trial court concluded that Mulei did not violate any duty of loyalty to Jet in part because he "continued to operate the Western Zone on a profitable, efficient and service-oriented basis." Mulei now contends that this finding regarding his profitable operation of Jet's Western Zone precludes a determination that he breached any duty of loyalty to Jet. We disagree.

In a breach of employee duty of loyalty case, the Tenth Circuit Court of Appeals held that the "fact that the [employer] may have made money does not prove that no breach took place nor does it excuse one any more than a failure to make money demonstrates a breach of duty." Wilshire Oil Co. v. Riffe, 406 F.2d 1061, 1062-63 (10th Cir.1969), cert. denied, 396 U.S. 843, 90 S.Ct. 105, 24 L.Ed.2d 92 (1969). See also Chelsea Industries, Inc. v. Gaffney, 389 Mass. 1, 449 N.E.2d 320, 327 (1983) (denial of compensation to employees breaching duty of loyalty proper notwithstanding profitability of business during time breaches occurred).

We conclude that these same principles are applicable here. The key inquiry in determining whether Mulei breached his duty of loyalty is not whether Jet's Western Zone was profitable. Instead, the focus is on whether Mulei acted solely for Jet's benefit in all matters connected with his employment, and whether Mulei competed with Jet during his employment, see Rest. (2d) Agency §§ 387, 393, giving due rega

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Jet Courier Service, Inc. v. Mulei | Law Study Group