Federal Trade Commission v. Trudeau

If you have a problem, chances are Kevin Trudeau has an answer. For over a decade, Trudeau has promoted countless “cures” for a host of human woes that he claims the government and corporations have kept hidden from the American public. Cancer, AIDS, severe pain, hair loss, slow reading, poor memory, debt, obesity — you name it, Trudeau has a “cure” for it. To get his messages out, Trudeau has become a marketing machine. And the infomercial is his medium of choice. He has appeared in dozens of them, usually in the form of a staged, scripted interview where Trudeau raves about the astounding benefits of the miracle product he’s pitching. But Trudeau’s tactics have long drawn the ire of the Federal Trade Commission (“FTC”). By promoting his cures, Trudeau claims he is merely exposing corporate and government conspiracies to keep Americans fat and unhealthy. But the FTC accuses Trudeau of being nothing more than a huckster who preys on unwitting consumers — a 21st-century snake-oil salesman. For years Trudeau has dueled with the FTC in and out of court.

Trudeau’s latest run-in concerns his cure for weight loss, which he explains in his book, The Weight Loss Cure “They” Don’t Want You to Know About. By the time Trudeau began promoting the book, courts had sharply curbed his marketing activities. A consent decree banned Trudeau from appearing in infomercials for any products, except for books, provided that he did not “misrepresent the content of the book.”

That proviso forms the basis for this latest lawsuit. The FTC claimed that Trudeau’s Weight Loss Cure infomercial misled consumers by describing a weight loss program that was “easy,” “simple,” and able to be completed at home, when in fact it was anything but. The program requires a diet of only 500 calories per day, injections of a prescription hormone not approved for weight loss, and dozens of dietary and lifestyle restrictions. The district court sided with the FTC, concluded that Trudeau had misrepresented his book, and held Trudeau in contempt. As sanctions, the court ordered Trudeau to pay $37.6 million and banned Trudeau from appearing in any infomercials, even for books, for the next three years.

Trudeau appeals everything. He argues he should not have been held in contempt *757 because he merely quoted his book and expressed his opinions. And he contends that the court’s sanctions were not appropriate for civil (as opposed to criminal) contempt proceedings. We disagree with Trudeau about the contempt finding — he clearly misrepresented the book’s content — but we are troubled by the nature of both the $37.6 million fíne and the infomercial ban. So we must remand those aspects of the court’s judgment.

I. Background

A. Trudeau and the FTC

Trudeau’s troubles with the FTC started over a decade ago. In 1998, the FTC sued Trudeau for deceptive practices and false advertising in connection with a variety of products that Trudeau promoted through his infomercials. For example, Trudeau participated in an infomercial for the “Sable Hair Farming System,” which was guaranteed to regrow hair and “actually end hair loss in the human race.” An infomercial for “Howard Berg’s Mega Reading” claimed to significantly increase reading speed, up to as much as ten times, even for individuals with severe brain damage. And promoting his very own “Kevin Trudeau’s Mega Memory System,” Trudeau claimed that users would achieve a photographic memory.

Trudeau settled that case and paid $500,000 to compensate purchasers of these products. Trudeau also agreed not to make any representations about the benefits or performance of any product without “competent and reliable evidence” of his claims, and he agreed not to misrepresent the existence or contents of any research study. He further agreed to be up front about the fact that his infomercials were advertisements and not actual interviews. Stipulated Order for Permanent Inj. & Final J. Against Kevin Trudeau, FTC v. Trudeau, No. 98-CV-168 (N.D.Ill. Jan. 14, 1998).

But five years later, Trudeau was at it again. The FTC went after him for marketing two products: “Coral Calcium Supreme,” as a cure for cancer, heart disease, multiple sclerosis, lupus, and many other serious ailments; and “Biotape,” as a cure for severe pain. Trudeau even claimed that his cancer cure had been proven by an article in the Journal of the American Medical Association. The FTC again alleged deception and false advertising, and it sought to hold Trudeau in contempt for violating the 1998 injunction. In response, Trudeau stipulated to a preliminary injunction to cease marketing these products without first submitting the infomercials to the FTC. Stipulated Prelim. Inj. Order, FTC v. Trudeau, No. 03-CV-3904 (N.D.Ill. July 1, 2003) (R. 26.)

But that didn’t stop him — he kept marketing Coral Calcium as a cure for cancer. So in June 2004, the court held Trudeau in contempt for violating the preliminary injunction and ordered him to cease marketing that product altogether. Contempt Order, FTC v. Trudeau, No. 03-CV-3904 (N.D. Ill. June 29, 2004) (R. 55.)

But Trudeau still wanted to promote his “cures.” This time, though, instead of marketing the curative substances themselves, he sought to advertise his book, Natural Cures “They” Don’t Want You To Know About, which reveals “natural cures” for everything from herpes and AIDS to MS and cancer. So Trudeau began negotiating with the FTC about a new stipulated agreement that would govern Trudeau’s future marketing activities.

In September 2004, the court entered a Consent Order, which ordered Trudeau to pay $2 million for consumer redress and prohibited Trudeau from advertising any products in infomercials. But the Order contained an exception: Trudeau could participate in infomercials for publications, including his own publications, as long as the publication did not refer to any other *758 product Trudeau was marketing. In addition, and of particular importance to this case, the Order specifically provided that “the infomercial for any such book ... must not misrepresent the content of the book.” Stipulated Final Order for Permanent Inj. & Settlement, FTC v. Trudeau, No. 03-CV-3904 (N.D.Ill. Sept. 2, 2004) (R. 56.)

In connection with the 2004 Consent Order, Trudeau submitted to the FTC an infomercial for his Natural Cures book. Trudeau claims that this infomercial merely quoted and paraphrased his book and gave his personal opinion about topics in the book. The FTC viewed the infomercial and didn’t object to it being put on the air. Over the next two years, Trudeau aired that and a number of other infomercials promoting several of his books.

In mid-2006, Trudeau’s company, Trucom, LLC, sold all of its assets to ITV Global, Inc., an entity allegedly not-at-all affiliated with Trudeau. ITV agreed to pay Trueom $121 million. In exchange, Trudeau agreed that ITV may market his books and publications via infomercials and that Trudeau would appear in those infomercials for the purpose of promoting those books. Trudeau attests he would not receive any additional compensation for those appearances beyond the $121 million. But Trudeau claims that Trueom has received only $2 million of that $121 million from ITV.

B. The Weight Loss Cure Infomercial

Trudeau was on good terms with the FTC until 2007, when he appeared in infomercials promoting his Weight Loss Cure book. The Weight Loss Cure book touts a four-phase program to permanently shed pounds: 1

• Phase One lasts 30 days and consists of a list of 60 dos and don’ts, dozens of which the book claims dieters “MUST” follow. 2 Among other things, dieters are advised to eat an all-organic diet of six meals per day; eat 100 grams of organic meat just before bed; not eat any food cooked in a microwave; receive 15 “colonics” (a procedure like an enema with water performed only by specialists); walk an hour a day; take infrared saunas; and avoid all skin creams, lotions, and prescription and *759 over-the-counter medications. Instead of medications, Trudeau advocates using the “all-natural non-drug alternatives” explained in his Natural Cures book.

• Phase Two, which requires physician supervision, involves a restricted, all-organic diet of only 500 calories per day, along with daily injections of Human Chorionic Gonadotropin (hCG) hormone. 3 In addition, dieters must drink at least one-half to one gallon of water per day, along with at least four cups of various teas. And it’s strongly suggested that dieters do yoga, walk an hour per day, and do resistance training. Dieters must also avoid all skin creams and lotions, MSG, artificial sweeteners, and any prescription or over-the-counter medications. 4 Phase Two lasts between 21 and 45 days.

• Phase Three, which lasts 21 days, involves many of the dietary and lifestyle restrictions contained in the earlier phases. Among other things, dieters must drink at least one-half to one gallon of water per day, drink four cups of tea per day, eat six times per day, eat only 100% organic food, walk an hour a day, and get colonics as recommended by a colon therapist. Dieters must refrain from eating sugars, starches, food cooked in a microwave, and food prepared by fast-food or national chain restaurants. No prescription or over-the-counter drugs either. Dieters are strongly encouraged to avoid exposure to air conditioning and fluorescent lights, and told, “Don’t buy heavily advertised products.” 5

• Phase Four lasts for the rest of one’s life and consists of a list of 50 do’s and don’ts. Dieters must eat only 100% organic food, along with a host of vitamins and other supplements. Dieters should avoid artificial sweeteners, food cooked in microwaves, and food sold by fast-food restaurants, national restaurant chains, and publicly traded companies. And again, dieters should not take medications of any kind. Dieters should also continue to avoid air conditioning and fluorescent lights, and must continue to receive colonics and liver, parasite, heavy metal, and colon cleanses.

During all four phases, dieters are instructed that they “MUST” take daily doses of coral calcium. 6

*760 In the infomercials, Trudeau explains what he believes causes obesity and discusses generally how his weight loss “cure” eliminates that root cause by “resetting” one’s hypothalamus and lessening one’s urge to eat. He claims that this method has been used for decades by celebrities, royalty, and the ultra-rich, but has been suppressed from the mainstream by food and restaurant companies and government agencies. Trudeau cites a number of success stories, giving examples of how much weight people lost in short amounts of time (e.g., 21 pounds in 14 days).

In the infomercials, Trudeau also claims repeatedly that the Weight Loss Cure protocol is “easy,” “simple,” “very inexpensive,” can be completed at home, and is in fact “the easiest [weight loss] method known on planet Earth.” However, Trudeau never mentions the hCG injections (though he does mention the need to take a “miracle, magical, all-natural substance”), the 500-calorie per day limitation, the colonics, or any of the other dietary and lifestyle restrictions outlined in the book. Trudeau also claims that, after completing the program, dieters can eat “everything they want, any time they want.” As evidence, in one infomercial, Trudeau boasts that the night before the infomercial he had a heaping helping of fatty but delicious foods: “I had ... real mashed potatoes with cream and butter, gravy loaded with fat ... a big prime rib marbled with fat ... [and] a big hot fudge sundae with real ice cream and real hot fudge and real nuts and real whipped cream.” But, according to Trudeau, once you’ve completed the Weight Loss Cure program, “you’ll keep the weight off forever. You’ll never have to diet again.”

C. The Contempt Proceedings

The FTC took issue with Trudeau’s infomercials and took him back to court. In September 2007, the FTC sought to hold Trudeau in contempt for violating the 2004 Consent Order’s command that Trudeau “must not misrepresent the content of the book.” In the FTC’s view, the diet was anything but “easy.” Going phase-by-phase, the FTC argued that Trudeau’s diet program was in fact incredibly arduous but that, in the infomercials, Trudeau never explained what the program entailed. To the FTC, Trudeau was simply deceiving consumers to sell books. The FTC also argued that Trudeau’s claim that “you can eat anything you want” after completing the program was bogus. Phase Four, which lasts forever, requires a far stricter diet.

Trudeau countered that he was merely quoting what he wrote in the book. On a number of pages, Weight Loss Cure describes the diet as “easy to do.” And the book also states that dieters in Phase Four can eat “anything you want, as much as you want, as often as you want.” This approach of quoting phrases from the book, in Trudeau’s view, was no different than his Natural Cures infomercial, which the FTC apparently approved.

The district court didn’t buy it. Even though the book might mention that the diet is “easy,” the court concluded that Trudeau’s “cherry-picking” a few choice phrases did not accurately portray the book’s overall content. And “content” was what the 2004 Consent Order prohibited Trudeau from misrepresenting. The diet was not at all easy, the court observed, and nowhere in his infomercials did Trudeau mention anything like colonics, organ cleanses, eating only organic food, and the 500-calorie-per-day diet in Phase Two. The court also homed in on Trudeau’s claim that the program could be completed at home, which the court viewed as impossible given that the diet requires daily injections of a prescription substance not approved for use in diet programs. Tru *761 deau even admitted at a hearing that he received the first three weeks of injections in Germany. Finally, the court took issue with Trudeau’s claim that dieters who completed the program could eat “anything you want,” like prime rib and hot fudge sundaes; “nothing is restricted,” according to the infomercial. But Phase Four, which lasts indefinitely, has 50 restrictions, ranging from eating only organic food to avoiding fast food and food prepared by “national chain restaurants.” Because the court found that Trudeau’s statements misled consumers and thus violated the Consent Order, the court found Trudeau in contempt. 7 FTC v. Trudeau, 567 F.Supp.2d 1016 (N.D.Ill.2007).

D. The Sanctions

Trudeau and the FTC then duked it out over remedies. The FTC requested reimbursement for all consumers who purchased the book, via the infomercial or in stores, totaling over $46 million (of that, approximately $37 million came from infomercial sales and about $9 million from retail). Alternatively, the FTC argued that at least Trudeau should disgorge his profits, which the FTC estimated to be around $12 million (over $6 million from infomercial sales, over $5 million from retail sales, and around $250,000 in salary). (R. 186.) In addition, the FTC moved to modify the 2004 Consent Order to ratchet up the injunction’s deterrent effects. Primarily, the FTC sought to require Trudeau to post a $10 million performance bond before participating in book-related infomercials. (R. 187.)

Trudeau disputed all of this. He argued that consumers suffered no harm from his infomercials, and even if they had, he should not be punished beyond what money he received for participating in the infomercials. Conveniently, Trudeau claimed he received nothing for appearing in the infomercials; he had already sold his rights to ITV and agreed to seek no additional compensation. He only received royalties from the retail sales. But those, he argued, could not be tied to the infomercials (despite the big, gold sticker on the cover of the book which reads, “AS SEEN ON TV”). In the end, Trudeau contended that he should be held responsible for only a fraction of total revenues, if any at all; and that, should the court impose a stiffer sanction, he was without the financial means to satisfy it. (R. 117.) Trudeau also challenged the FTC’s motion to modify the Consent Order, calling the $10 million bond requirement excessive and punitive. (R. 122).

The district court was troubled by the FTC’s calculations and found the $46 million figure “rather Draconian.” (Tr. 355, *762 July 25, 2008.) But the court also found Trudeau’s arguments incredible and the evidence of his financial condition “not worth the paper it is written on.” FTC v. Trudeau, 572 F.Supp.2d 919, 925 (N.D.Ill. 2008). So, with respect to the monetary sanction, the court required Trudeau to pay the FTC a little over $5.1 million to disgorge some of the royalties he received from sales of the Weight Loss Cure book. Id. at 925-26 & n. 8. Also in its order on contempt remedies, the court concluded that, given Trudeau’s prior willingness to flout court orders, only a complete ban on infomercials for three years would achieve compliance and protect consumers. 8 Id. at 925-26.

A few months later, the court revisited these sanctions as a result of the FTC’s Rule 59(e) motion to correct a mathematical error. The FTC argued that the court slightly undercounted the royalties Trudeau received and requested an increase of a couple hundred thousand dollars. (R. 165, 166.) The court, however, upped its monetary award to $37.6 million, “representing a reasonable approximation of the loss consumers suffered as a result of defendant’s deceptive infomercials.” The court also reiterated its three-year infomercial ban. Supp. Order & J., FTC v. Trudeau, No. 03-CV-3904 (N.D.Ill. Nov. 4, 2008) (R. 220.) After the court denied Trudeau’s motions to amend and alternatively stay the judgment, Trudeau appealed, challenging every aspect of the district court’s decision — the contempt finding, the $37.6 million sanction, and the infomercial ban. We address each in turn.

II. The Contempt Finding

Trudeau argues that he should not have been held in contempt of the 2004 Consent Order. We review the district court’s contempt finding for abuse of discretion and “will not reverse ‘unless the result was clearly erroneous or unless we find an abuse of discretion by the district court.’ ” Autotech Techs. LP v. Integral Research & Dev. Corp., 499 F.3d 737, 751 (7th Cir.2007) (quoting D. Patrick, Inc. v. Ford Motor Co., 8 F.3d 455, 460 (7th Cir. 1993)), cert. denied, — U.S. -, 128 S.Ct. 1451, 170 L.Ed.2d 276 (2008); see also United States v. Silva, 140 F.3d 1098, 1101 n. 4 (7th Cir.1998) (“It suffices to articulate the abuse of discretion standard as the general standard of review in this *763 area. The district court abuses its discretion when it makes an error of law or when it makes a clearly erroneous finding.”). 9

To succeed on a contempt petition, the FTC must “demonstrate by clear and convincing evidence that the respondent has violated the express and unequivocal command of a court order.” Autotech, 499 F.3d at 751 (emphasis omitted); see also Manez v. Bridgestone Firestone N. Am. Tire, LLC, 533 F.3d 578, 591 (7th Cir.2008); Goluba, 45 F.3d at 1037. Restated in terms of elements, the FTC must show that

(1) the Order sets forth an unambiguous command; (2) [Trudeau] violated that command; (3) [Trudeau’s] violation was significant, meaning it did not substantially comply with the Order; and (4) [Trudeau] failed to take steps to reasonable [sic] and diligently comply with the Order.

Prima Tek II, L.L.C. v. Klerk’s Plastic Indus., B.V., 525 F.3d 533, 542 (7th Cir. 2008); see also Goluba, 45 F.3d at 1037 (“The district court does not, however, ordinarily have to find that the violation was ‘willful’ and may find a party in civil contempt if that party has not been reasonably diligent and energetic in attempting to accomplish what was ordered.” (internal quotations omitted)).

At the heart of this case is the court’s command in its 2004 Consent Order that “the infomercial for any such book ... must not misrepresent the content of the book.”

A.

Trudeau raises several arguments challenging the court’s contempt finding; they focus principally on the second and fourth elements. Regarding the second element, Trudeau argues that his infomercials didn’t *764 misrepresent anything and thus didn’t violate the Consent Order. In Trudeau’s view, describing the protocol as “easy” and saying dieters who complete the protocol can eat “anything you want” merely quoted or paraphrased the book.

We aren’t persuaded. Trudeau agreed not to “misrepresent the content of the book.” We concur with the district court that “the word ‘content’ does not refer to a few cherry-picked phrases.” Trudeau, 567 F.Supp.2d at 1022. The 2004 Consent Order had two purposes: to protect consumers from deceptive practices and to compensate those already allegedly deceived. (R. 56.) The Order wouldn’t go very far in accomplishing that first goal if it merely prohibited misquoting the book, as Trudeau suggests. In the consumer protection context, the word “content” refers to the substance of a publication, its “essential meaning” or the “topics” and “ideas” contained within. See Webster’s Third New International Dictionary 492 (1986). When people buy books, they purchase the author’s ideas, as expressed through an amalgamation of many individual statements. They don’t purchase select quotes (unless it’s a book of quotes). So it’s possible to accurately recount specific statements in isolation but still completely misrepresent the “content” of the book by allowing consumers to infer that the quotations are indicative of the content, when in fact they are not.

That’s precisely what Trudeau did when he described the protocol as “easy” and “inexpensive,” said that dieters can “do it at home,” and boasted that after completion a dieter can eat “anything you want” with “no restrictions.” No one disputes that Trudeau’s book repeatedly states that the protocol is “easy.” But the principal content of the book is the diet protocol itself, along with how it works, why it was suppressed, and how successful it is. Like the district court, we think the protocol is anything but easy, simple, or able to be done at home. Phase One alone contains 60 separate rules for dieters to follow, three dozen of which the book says a dieter “MUST” or “MUST NOT” do. But in the infomercials, Trudeau fails to mention a single aspect of his weight loss protocol. He never talks about the 500-calorie-per-day limitation, the colonics (or water enemas), the organ cleanses, the 100% organic diet (which the book even acknowledges is “next to impossible”), or any of the other dietary or lifestyle restrictions that the book says dieters “must” adhere to. 10 The closest he comes to letting viewers know what is actually involved with the diet is to say that dieters must take a “miracle, magical, all-natural substance” that will reset their hypothalamus and reduce their hunger. But Trudeau leaves out the fact that the magical substance is actually a prescription drug taken by injection that cannot be prescribed for weight loss in the United States and can cause several serious adverse reactions. 11 So dieters are left *765 with either convincing their doctor to prescribe hCG off-label or traveling to a foreign country, as Trudeau did, to get the drug. But only after the infomercial viewer spends the money to buy the book does he or she learn any of this.

Trudeau counters that his calling the protocol “easy” merely describes his subjective opinion; in his view, the FTC shouldn’t be able to call him a liar for simply speaking his mind. In many circumstances, using such subjective, comparative terms as “easy” constitutes mere “puffing,” an exaggerated opinion expressed for the intent to sell something. Black’s Law Dictionary 1269 (8th ed.2004); see also Corley v. Rosewood Care Ctr., Inc., 388 F.3d 990, 1008-09 (7th Cir.2004) (claim that service was “high quality” was mere puffery). In Carlay Co. v. FTC, 153 F.2d 493 (7th Cir.1946), for example, the FTC sought to stop a company from advertising its weight-loss plan as “easy” and without dietary restrictions. The plan involved eating a few pieces of caramel candy before meals to decrease hunger. Id. at 494. After examining what the diet required, we set aside the FTC’s cease- and-desist order because we concluded the advertisements were harmless puffery and not deceptive. Id. at 496 (“This, comparatively speaking when one thinks of reduction of obesity, anyone must declare comparatively simple, comparatively easy.”). Trudeau argues that his infomercials are no different from the advertising in Car-lay, espousing subjective opinions incapable of misleading consumers.

Trudeau misreads Carlay. Carlay does not stand for the proposition, as Trudeau suggests, that bragging about the relative ease of a product is always puffery per se. Puffery is ordinarily defined as “empty superlatives on which no reasonable person would rely....” All-Tech Telecom, Inc. v. Amway Corp., 174 F.3d 862, 868 (7th Cir.1999); see also Speakers of Sport, Inc. v. ProServ, Inc., 178 F.3d 862, 866 (7th Cir.1999). Given the large number of weight loss programs on the market, we think a reasonable person would rely on statements about the relative ease of the program being marketed. Therefore, in Carlay, we examined what the diet actually required and then determined, under those circumstances, that the advertised claim that the diet was easy was not misleading. Carlay, 153 F.2d at 496 (“[W]e think the only inference possible to draw from the undisputed facts lead necessarily to the conclusion that the plan is not a complicated one, but rather a relatively easy one involving no drugs, no restricted or rigorous diet....”). But subjective, comparative terms are not always purely innocuous; courts, including the Supreme Court, have found that such terms are capable of deceiving consumers. See Reilly v. Pinkus, 338 U.S. 269, 271-75, 70 S.Ct. 110, 94 L.Ed. 63 (1949) (finding that weight loss program advertising could support finding of fraud when it claimed that dieters could “eat plenty” and reduce then-weight “surely and easily, “without tortuous diet,’ ” when in fact there was little evidence that diet had any weight-loss benefits and the diet could not be “pursued in ease and comfort”); Goodman v. FTC, 244 F.2d 584, 603 (9th Cir.1957) (finding that, under the circumstances, seller’s representations about the “ease” of learning how to weave from seller’s products were deceptive). Such is the case here. The Weight Loss Cure protocol — which does involve *766 drugs and a restricted and rigorous diet— is hardly “easy” when compared to the diet examined in Carlay or any number of other diet programs that do not involve the combination of daily injections, heavily restricted diets, colonies, organ cleanses, and daily exercise, among dozens of other restrictions.

Furthermore, Trudeau’s puffery argument misses the point of the court’s do-not-deceive order. The order applies to more than singular statements in the infomercials — the order regulates the infomercials themselves. To determine whether Trudeau violated the Order, we look not to isolated claims of relative ease but to what the infomercial as a whole conveyed. Cf. Alpine Bank v. Hubbell, 555 F.3d 1097, 1106 (10th Cir.2009) (“In determining whether a statement is puffery, the context matters.”).

Through a repetitive mosaic of vague, glowing statements, Trudeau creates an image of a safe, simple, inexpensive way to shed pounds without exercise or dietary restrictions. But, as we discussed, that’s hardly the regimen the book describes. In the infomercials, Trudeau never mentions the hCG injections but instead talks about a “miracle all-natural substance” that is “easy to get” (in fact, he claims “you can get it anywhere”), and which he claims is the “[sjafest, most effective way to lose weight on Planet Earth.” Beyond the fact that hCG is a prescription medication unable to be prescribed for weight loss (so dieters can hardly pick it up at any corner store, as viewers are led to believe), we find Trudeau’s claim about the safety of the “miracle substance” particularly troubling given the potentially devastating side effects associated with taking hCG, see note 11, supra. Furthermore, Trudeau reinforces his “easy to do” with comments like, “[T]his substance, combined with a few other little things in the protocol, triggers the hypothalamus gland.” The 500-calorie-a-day diet in Phase Two and the dozens of diet and lifestyle restrictions are hardly “a few other little things.” These kinds of statements, combined with Trudeau’s repeated claims that the diet is “easy,” misrepresent the content of the book.

Moreover, even if we assume that part of Trudeau’s pitch was mere puffery, the infomercials are still loaded with other statements that are patently false. Trudeau repeatedly claimed in the infomercials that the protocol can be completed “at home” and that “you don’t have to go to a clinic to do it.” But the book instructs that all hCG injections must be administered under a physician’s supervision and that trips to a licensed colon therapist for colonics are required. Even if dieters administer their own hCG injections, at least some visits to the doctor’s office are necessary. As the district court noted, house calls are exceedingly rare these days and would likely be cost-prohibitive, which would contradict Trudeau’s claim that the diet is “inexpensive.”

Trudeau’s claim that upon completion of the protocol dieters can eat anything they want — that “nothing is restricted” — is equally erroneous and deceiving. Trudeau is correct that the book echoes this statement: “eat anything you want, as much as you want, as often as you want.” But in the very next sentence, which Trudeau never mentions in the infomercials, the book reads: “The only caveat is only eat 100% organic food.” Weight Loss Cure, supra, at 106. The book then goes on to list dozens of “dos and don’ts” that prescribe precisely what to eat, what not to eat, when to eat, and how much to eat. No food produced by publicly traded companies. No fast food or food served in regional or national chain restaurants. No corn syrup. No artificial sweeteners. No trans fats. No MSG. No food prepared in *767 a microwave. No farm-raised fish. These are dietary restrictions; dieters cannot eat anything they want.

In sum, Trudeau misrepresented the content of his Weight Loss Cure book. Trudeau may have quoted parts of his book, but he did so deceptively. These selective quotations mislead because they present consumers with an incomplete picture of what the protocol requires, thereby inducing consumers to purchase the book on false hopes and assumptions. True, Trudeau’s belief that the protocol is “easy” is his subjective opinion. But without giving consumers a fuller picture of what the protocol entails while claiming that the protocol is “the easiest method known on planet Earth,” consumers are led to believe that Trudeau’s statements are more than just his beliefs; they appear as objective facts. Moreover, Trudeau did more than just quote his book; he outright lied. In one infomercial, Trudeau claimed the protocol was “not a diet, not an exercise program, not portion control, not calorie counting, ... no crazy potions, powder or pills....” None of that is true. Dieters “MUST” eat only 100% organic food, walk an hour a day, eat six meals per day, eat only 500 calories per day for up to 45 days, drink organic raw apple vinegar cider, and take probiotics, krill oil, Vitamin E, digestive enzymes, and Acetyl-L Carnitine. Consequently, we conclude Trudeau violated the 2004 Consent Order by misrepresenting the content of his book. 12

B.

Turning to the fourth element of the standard for contempt, Trudeau contends that he diligently tried to adhere to the court’s command. He submits that the Weight Loss Cure infomercial was no different -from his previous Natural Cures infomercials, which the FTC implicitly blessed by not objecting to them. Moreover, Trudeau claims he had been in fairly regular contact with the FTC after the court issued the 2004 Consent Order. He complains that the FTC never gave him a heads-up that his Weight Loss Cure infomercial was problematic until it filed its contempt complaint, though it had first seen the infomercial eight months before filing.

None of this convinces us that we should reverse. First, that the FTC did not object to the Natural Cures infomercial is largely irrelevant. Estoppel against the government is available only under narrow circumstances. See United States v. Lindberg Corp., 882 F.2d 1158, 1164 (7th Cir. 1989). Trudeau’s are not among them. Nothing about the FTC’s prior approval should have led Trudeau to believe that he could selectively quote his weight loss book as being “easy” and “simple,” while leaving out nearly every relevant detail about the weight loss protocol. Moreover, as we just discussed, Trudeau didn’t merely “quote” the weight loss book. He falsely described the weight loss protocol to make it sound safer and less arduous than it actually is. *768 The extent to which Trudeau could reasonably rely on the FTC’s approval of the Natural Cures infomercial ended when Trudeau began uttering false statements and quotes that mischaracterized the content of the Weight Loss Cures book.

Trudeau’s focus on the 8-month delay between the time the infomercials first hit the airwaves and the date the FTC filed its contempt petition is equally unavailing. Though the FTC knew the infomercials were on the air by January 2007, they didn’t receive a copy of the Weight Loss Cure book until March. This could have been because the book was not yet published when the infomercials first started running. By July of that year, the FTC’s division of enforcement concluded its review of the matter and recommended that contempt proceedings were necessary. That recommendation moved through the FTC’s bureaucracy over the next two months, and on September 10, the Commission authorized the Division of Enforcement to file a civil contempt action against Trudeau. We cannot say that any delay associated with this seemingly ordinary review process was “prolonged and inexcusable” such that it would support Trudeau’s laches-like argument. 13 See id. at 1164 (“Regarding the application of laches against the government, this court has stated that ‘[l]aehes bars the assertion of a claim where deferment of action to enforce claimed rights is prolonged and inexcusable and operates to ... [a party’s] material prejudice.’ ” (quoting Woodstock/Kenosha Health Ctr. v. Schweiker, 713 F.2d 285, 291 (7th Cir.1983))).

We see nothing that would justify over-toning the district court’s conclusions. Trudeau did not diligently comply with the Consent Order at all. Beyond the fact that Trudeau repeatedly distorted the content of the Weight Loss Cure book in multiple infomercials, we have insufficient indication in the record, despite Trudeau’s assertions to the contrary, that Trudeau was regularly in contact with the FTC regarding the Weight Loss Cure infomercial. Trudeau complains about the FTC not starting its review of the infomercial sooner. But we see no evidence that Trudeau provided the FTC with an unpublished manuscript or some other means to speed up the review process. And we have nothing to indicate that either Trudeau or ITV ceased airing the infomercial upon the FTC’s filing for contempt. In short, we see no reason to conclude that Trudeau diligently complied with the Consent Order’s command not to misrepresent the content of his books. Accordingly, the district court did not err in finding Trudeau in contempt.

III. The Monetary Sanction

Though the district court was right in finding Trudeau in contempt, the monetary sanction imposed to remedy that contempt is a different story. We review the sanction amount for clear error, but we review the calculation method used to reach that amount de novo. FTC v. Kuykendall, 371 F.3d 745, 763 (10th Cir.2004) (en banc). Ultimately, the final $37.6 million figure the district court settled on might be correct. But the court’s order, as it stands now, does not give us enough information to affirm that conclusion. The order tells us little about such things as how the court arrived at the figure it did, whether the award will be used to reimburse consumers, and what happens if there’s money left over after all reimbursements are paid. So we must remand to allow the court to *769 provide greater detail on these questions. Beyond more detail in the order, Trudeau seeks greater procedural protections, such as a jury trial and a proof-beyond-a-reasonable-doubt standard, on remand. We decline to find such safeguards required in this case.

A.

Contempt sanctions come in two forms — criminal and civil. In a given case, which form a sanction takes depends on the “character of the relief itself,” and not on the “subjective intent of ... courts.” Int'l Union, United Mine Workers of Am. v. Bagwell, 512 U.S. 821, 828, 114 S.Ct; 2552, 129 L.Ed.2d 642 (1994); see also Shillitani v. United States, 384 U.S. 364, 369, 86 S.Ct. 1531, 16 L.Ed.2d 622 (1966) (“‘It is not the fact of punishment, but rather its character and purpose, that often serve to distinguish’ civil from criminal contempt.”) (quoting Gompers v. Buck’s Stove & Range Co., 221 U.S. 418, 441, 31 S.Ct. 492, 55 L.Ed. 797 (1911)). The form of the sanction matters because criminal sanctions require certain constitutional safeguards before they are imposed (e.g., right to counsel, notice of charges, double jeopardy, proof beyond a reasonable doubt). Bagwell, 512 U.S. at 826-27, 831, 114 S.Ct. 2552; In re Troutt, 460 F.3d 887, 893 (7th Cir.2006); see also Fed.R.Crim.P. 42(a). Civil sanctions, by contrast, may be imposed without as many safeguards, Bagwell, 512 U.S. at 831,