Incase Incorporated v. Timex Corporation

U.S. Court of Appeals5/24/2007
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Full Opinion

          United States Court of Appeals
                     For the First Circuit


No. 06-1577
No. 06-1578

                      INCASE INCORPORATED,

               Plaintiff, Appellant/Cross-Appellee

                               v.

                       TIMEX CORPORATION,

               Defendant, Appellee/Cross-Appellant



          APPEALS FROM THE UNITED STATES DISTRICT COURT
                FOR THE DISTRICT OF MASSACHUSETTS

          [Hon. F. Dennis Saylor, U.S. District Judge]



                             Before

                    Torruella, Circuit Judge,
                  Stahl, Senior Circuit Judge,
                   and Howard, Circuit Judge.



     Sandra J. Staub, with whom Allison, Angier & Bartmon LLP were
on brief, for plaintiff-appellant/cross-appellee.
     Timonth W. Mungovan, with whom Stephen M. LaRose and Nixon
Peabody LLP were on brief, for defendant-appellee/cross-appellant.




                          May 24, 2007
          STAHL, Senior Circuit Judge.      Incase, Inc. ("Incase"),

won jury verdicts against Timex Corporation ("Timex") in the United

States District Court for the District of Massachusetts on its

claims of misappropriation of trade secret, breach of contract, and

implied contract. The district court subsequently granted judgment

as a matter of law to Timex on the trade secret and implied

contract claims.   In a subsequent bench trial, the district court

also found that Timex had committed unfair and deceptive trade

practices, but denied Incase punitive damages.    Incase now appeals

the judgment as a matter of law and the denial of punitive damages.

Timex cross-appeals on the denial of its motions for judgment as a

matter of law on the remaining claim, and the holding that it

committed unfair and deceptive trade practices. Timex also appeals

the denial of its motion for a new trial.    We affirm the decisions

in all respects.

                            I. Background

          We recite the facts in the light most favorable to the

jury's verdict.    Azimi v. Jordan's Meats, Inc., 456 F.3d 228, 232

(1st Cir. 2006).

          Incase is a designer and manufacturer of injection-molded

plastic packaging products, located in Hopedale, Massachusetts. In

late 1997 and early 1998, Incase had discussions with Timex, a

manufacturer of watches and other electronics based in Middlebury,

Connecticut, about providing packaging for some of Timex's watches.


                                 -2-
Following these meetings, Incase began working on several packaging

products for Timex, including the watch holders at issue here.

          Incase's usual procedure is to provide design services in

conjunction   with   its    manufacturing.      Incase   does      not   charge

directly for the design services, but their expectation is that, if

the design is satisfactory to the client, then Incase would receive

a contract to manufacture the product.

          The    products    at   issue   in   this   case   are   two   watch

packages, known as the "S-4" and "S-5."1          Each is comprised of a

series of integrated plastic components, including a ring or collar

(which functions like a wrist) on a fixed base.          The whole package

allows for secure retail display of the watch without having to

remove it from its packaging.       The S-4 and S-5 differed in the way

the "price flag" was incorporated into the package. The price flag

is a small plastic component attached to the base that can display

the price, SKU,2 or other information.         In the S-4, the price flag

is fixed, while in the S-5, the price flag is moveable and

removable.    The removable price flag was important to Timex, since



     1
      The S-5 is also referred to by the parties and the district
court as the "Universal" design, the "G-4," and the "S-4 revision."
There is some indication that the term "S-5" may not have been used
until Timex contracted with Yuhing, as discussed further below.
For the sake of clarity, we will simply refer to these two designs
as "S-4" (the holder with a fixed price flag) and "S-5" (the holder
with a movable price flag).
     2
      "Stock Keeping Unit," an identifying code used in inventory
management.

                                    -3-
it allowed for better use of its automated manufacturing and

distribution system, and because it allowed retailers to use the

same watch holder for both promotional and everyday display. Timex

had used moveable and removable price flags before, but prior

designs had only two positions, while the S-5's price flag had

three, and later four.   The removable price flag is the focus of

Incase's misappropriation of trade secrets claim.

          By May 1998, the S-4 design was complete and Timex wanted

to move toward developing the molding and tooling required for

manufacture.   Incase, which contracts out the tooling for its

products, asked Timex to pay for the cost of tooling.         Timex

agreed, but asked that Incase cover the cost up-front, with Timex

reimbursing Incase later.    Incase agreed, provided that Timex

commit to purchasing a certain number of units.     In a meeting in

May 1998, Timex agreed to purchase two million units per year for

three years, and Incase agreed to pay the up-front cost for the

tooling, which was not to exceed $133,000.3   On July 6, 1998, Timex

faxed to Incase a purchase order that said, in part:

          Timex will purchase six million holders
          between January 1, 1999[,] and December 31,




     3
      In its decision for the Mass. Gen. Laws ch. 93A, § 11, claim,
the district court found that the parties agreed either that the
cost of tooling for the S-4 holders would not exceed $133,000, or
that they would negotiate later toward a final cost. Incase, Inc.
v. Timex Corp., 421 F. Supp. 2d 226, 232 (D. Mass. 2006).

                               -4-
           2000.[4] However, this purchase is contingent
           upon Incase remaining competitive with the
           industry.   The current piece prices are as
           follows: Large $0.1100, Small $0.1075.

The   purchase   order    also    stated,    "Tooling   cost    not   to   exceed

$133,000."   The parties continued to negotiate over tooling costs

after this purchase order, ultimately settling on a tooling price

of $126,000.5

           After completing the tooling negotiation, Timex issued a

new purchase order on October 26, 1998, that recited the same per-

unit prices for the S-4 holders, but stated a quantity of only two

million   holders,       rather    than     six   million.       Incase    began

manufacturing S-4 holders under the purchase order in October 1998.

Timex ordered 300,000 units between October and December 1998, but

the orders gradually declined until finally ceasing entirely in

August 2000. Ultimately, Incase delivered a total of 2,731,500 S-4

units to Timex.

           In the meantime, Incase and Timex had begun working on

the S-5 design, with the removable price flag.               Over the course of

1998, the parties went back and forth with specifications, design

ideas, and at least twenty prototypes.              The design was largely




      4
      The parties do not address the fact that this writing covers
two years, rather than three. We do not believe the discrepancy is
relevant to this appeal.
      5
      Including tooling for other parts of the product, the total
tooling cost was $397,200.

                                      -5-
complete by May 1999, but Timex never placed any orders or entered

into a contract for the manufacturing of the units.

           By August 1999, Timex, unbeknownst to Incase, was in

discussions with Yuhing, a Philippines manufacturing concern, with

a view toward their producing the S-5.           In its dealings with

Yuhing, Timex relied on Incase's drawings and prototypes of the S-

5.   The S-5 that Yuhing ultimately produced differed in some minor

respects from the S-5 that Incase had developed, though each

incorporated the removable price flag.6        By May 2000, Yuhing was

manufacturing S-5 units for Timex.        Ultimately, Timex purchased

3,569,000 S-5 units from Yuhing.

           Timex   never   notified   Incase   that   it   had   given   the

manufacturing work for the S-5 to a different company.            In March

2001, Frank Zanghi, vice president of Incase, was in a Target store

when he noticed Timex products displayed in Yuhing's S-5 package,

with the price flag derived from Incase's price flag design.

Incase subsequently brought suit in Massachusetts state court

against Timex, alleging breach of contract to purchase six million

S-4 holders, misappropriation of trade secrets for the S-5 price

flag, unjust enrichment/implied contract7 for use of Incase's S-5



      6
      The Yuhing price flag had four positions, while Incase's
model had three.
      7
      Incase had originally titled this claim as "conversion," but
the district court ultimately treated it as a quasi-contract claim,
re-titling it "unjust enrichment/implied contract."

                                  -6-
design, and unfair and deceptive trade practices in violation of

Mass. Gen. Laws ch. 93A, § 11 ("Chapter 93A").8              Timex removed the

case       to   United   States   District   Court   based   on   diversity   of

citizenship.

                Following trial on the contract, implied contract, and

trade secret claims, a jury returned a verdict for Incase on all

claims.9        Timex moved for a judgment as a matter of law, and the

district court granted the motion with respect to the trade secret

and S-5 implied contract claims, but allowed the S-4 breach of

contract verdict to stand.          Timex also moved for a new trial on the

basis of unfair surprise, because Incase had changed its damages

theory shortly before trial.           The district court denied the new

trial motion.

                The district court then conducted a bench trial on the

Chapter 93A claim. The court found that Timex had violated Chapter

93A, Incase, Inc. v. Timex Corp., 421 F. Supp. 2d 226, 240-41 (D.

Mass. 2006), but that it had not done so "wilfully" or "knowingly"

under the statute, and therefore that Incase was not entitled to




       8
      Incase also brought claims for breach of contract with
respect to heart rate monitor packages and for fraud and
misrepresentation, both of which were disposed of on summary
judgment and are not part of this appeal.
       9
      The jury awarded Incase $139,191 on the trade secret claim,
$267,750 on the breach of contract claim, and $246,261 on the
implied contract claim.

                                       -7-
punitive damages, id. at 242.   The reasons for the court's various

rulings are discussed in detail below.

          Both parties appeal.    Incase appeals from the court's

judgment as a matter of law on the trade secret and implied

contract claims, and the finding of no willful or knowing violation

of Chapter 93A.   Timex cross-appeals the failure of the court to

enter judgment as a matter of law on the breach of contract claim,

and also on the finding of a Chapter 93A violation.     Timex also

appeals the denial of its motion for a new trial.

                          II. Discussion

A. Misappropriation of Trade Secrets

          We review de novo a district court's grant of a post-

verdict motion for judgment as a matter of law.   See Quiles-Quiles

v. Henderson, 439 F.3d 1, 4 (1st Cir. 2006).        "Our review is

'weighted toward preservation of the jury verdict' because a

verdict should be set aside only if the jury failed to reach the

only result permitted by the evidence."    Id. (quoting Crowley v.

L.L. Bean, Inc., 303 F.3d 387, 393 (1st Cir. 2002) (emphasis in

original)).

          To prevail on a claim of misappropriation of trade

secrets, a plaintiff must show: 1) the information is a trade

secret; 2) the plaintiff took reasonable steps to preserve the

secrecy of the information; and 3) the defendant used improper

means, in breach of a confidential relationship, to acquire and use


                                 -8-
the trade secret.   Data Gen. Corp. v. Grumman Sys. Support Corp.,

36 F.3d 1147, 1165 (1st Cir. 1994).10       In issuing its judgment as

a matter of law, the court held that Incase had not presented any

evidence that the information was secret or that it had taken

reasonable steps to preserve the secrecy of the information. Timex

also argues here that there was no confidential relationship formed

between the parties, and that the trade secret was not even the

property of Incase in the first place.11

           The appeal on this claim turns on the second element of

the   misappropriation   cause   of     action:   whether   Incase    took

reasonable steps to preserve the secrecy of the price flag design.12

The   district   court   noted   that     no   documents    were     marked



      10
      Massachusetts also has a statute addressing trade secrets.
See Mass. Gen. Laws ch. 93, § 42.      Incase appears not to have
brought its claim under the statute, instead relying on the common-
law tort of misappropriation of trade secrets. The statutory and
common-law claims may be essentially equivalent. See Burton v.
Milton Bradley Co., 592 F. Supp. 1021, 1028 (D.R.I. 1984), rev'd on
other grounds, 763 F.2d 461, 467 (1st Cir. 1985).
      11
      The district court said that the parties had formed a
confidential relationship.    It did not address the question of
ownership of the information.
      12
      Timex also argues that the lack of secrecy protections
affects whether the price flag design is a trade secret in the
first place. See Jet Spray Cooler, Inc. v. Crampton, 361 Mass.
835, 282 N.E.2d 921, 925 (1972) (holding that one factor in the
analysis of whether information is a trade secret is "the extent of
measures taken by the employer to guard the secrecy of the
information").   Because Timex raises no other argument against
trade secret status, we simply move to the second element, where
secrecy is directly on point.    We do not reach the question of
whether the price flag design is actually a trade secret.

                                 -9-
"confidential" or "secret"; there were no security precautions or

confidentiality agreements; Incase had not told Timex the design

was a secret; and Incase's principal designer on the project, Bob

Shelton, did not think the design was a secret.          Timex adds that

Frank Zanghi, Incase's vice president, did not tell anyone at Timex

that the design was confidential.

            Incase argues that the jury could have found evidence of

steps to preserve secrecy in the fact that Incase showed the

designs only to Timex; the trade practices of the watch packaging

industry;    and   the   fact   that   Timex   treated   the   designs   as

confidential in its dealings with Yuhing.           It also argues that

Shelton's testimony should not have been given the weight it was by

the court, since he was speaking for himself, not the company, when

he said that he did not believe the design was secret.         Incase also

points to other testimony by Shelton where he said that he did not

show the work to anyone other than Timex.

            After a careful review of the record, we have not found

any evidence to support Incase's argument that it took reasonable

steps to preserve the secrecy of the price flag design.          Although

Frank Zanghi testified, for example, that when Incase works on a

project, it is treated as "confidential between Incase and the

company," tr. 10/12/05 at 55, that the design is "proprietary" and

"our property," id. at 77, and that he believed that the price flag

designs were secret, tr. 10/13/05 at 29, he admitted under cross-


                                   -10-
examination that this policy was never articulated to Timex, id. at

31.   The fact that Incase kept its work for Timex private from the

world is not sufficient; discretion is a normal feature of a

business relationship. Instead, there must be affirmative steps to

preserve the secrecy of the information as against the party

against whom the misappropriation claim is made.   See J.T. Healy &

Son, Inc. v. James A. Murphy & Son, Inc., 357 Mass. 728, 260 N.E.2d

723, 730-31 (1970) (Protecting a trade secret "calls for constant

warnings to all persons to whom the trade secret has become known

and obtaining from each an agreement, preferably in writing,

acknowledging its secrecy and promising to respect it.   To exclude

the public from the manufacturing area is not enough.").      Here,

there is no evidence that any such steps were taken.   Therefore, we

affirm the district court's judgment as a matter of law on the

misappropriation of trade secrets claim.

B. Unjust Enrichment/Implied Contract

            As with the trade secret claim, we review de novo the

court's judgment as a matter of law on the implied contract claim,

with our review weighted toward preservation of the jury verdict.

See Quiles-Quiles, 439 F.3d at 4.

            The jury found that a contract should be implied in law

for the design work that Incase did on the S-5 and awarded Incase

$246,261.   The court disagreed:

            Incase put on evidence as to the length of
            time that it had worked on the design, but

                                -11-
            there was no evidence as to what those
            services or products were worth.     There was
            evidence as to what Timex had paid to Yuhing
            in the Philippines for the product, but I
            don't think that's a fair measure of the
            damage to Incase for its design services and
            prototype services; and I did not see how the
            jury award matches the evidence.      The jury
            doesn't need perfect information, and its
            damages awards do not need to be precise as to
            the penny in this regard, but neither can it
            speculate or conjecture as to the damages, and
            I don't see that there was evidence here as to
            those damages.

            Initially   somewhat   confused   itself   by   how   the    jury

reached this particular figure, Incase now points on appeal to what

it believes to be the source.      It argues that the jury reached its

conclusion by multiplying 3,569,000 (the number of S-5 units that

Timex purchased from Yuhing) by 6.9 cents--which yields exactly

$246,261.    The 6.9-cent figure comes from the testimony of Walter

G. Frick, the president of Incase.        Frick testified that Incase's

selling price for the S-5 would have been 14.5 cents per unit,

which would have yielded a profit to Incase of 9 cents per unit.

During cross-examination, however, Frick essentially conceded that

12.5 cents per unit was a more accurate selling price.                  Frick

testified that, using 12.5 cents rather than 14.5 cents, the

profit-per-unit would come out to 6.9 cents rather than 9 cents.

The jury appears to have credited this testimony.

            With the source of the calculation established, we turn

to the question of whether that source was proper.           Timex argues

that this is a lost-profits calculation, when only a value-of-

                                   -12-
services calculation is appropriate.                   Under Massachusetts law, a

quasi-contract       may     be   implied       in    law    to    remedy      the    unjust

enrichment      of    another       party,     even    where       the    facts      do    not

necessarily support the existence of an express or implied-in-fact

contract.      See Bolen v. Paragon Plastics, Inc., 747 F. Supp. 103,

106 (D. Mass. 1990); Salamon v. Terra, 394 Mass. 857, 477 N.E.2d

1029, 1031 (1985).         In such a case, the proper measure of damages

is quantum meruit, or the reasonable value of services provided.

See J.A. Sullivan Corp. v. Massachusetts, 397 Mass. 789, 494 N.E.2d

374, 379 (1986); Salamon, 477 N.E.2d at 1031.

              "The    question       of      what     [is]    fair       and   reasonable

compensation for the services rendered is a question of fact."

Guenard v. Burke, 387 Mass. 802, 443 N.E.2d 892, 896 (1982).                              The

jury's    award      "need    not      be    susceptible      of     calculation          with

mathematical exactness, provided there is a sufficient foundation

for a rational conclusion."                 Lowrie v. Castle, 225 Mass. 37, 51,

113 N.E. 206 (1916); see Kitner v. CTW Transp., Inc., 53 Mass. App.

Ct. 741, 762 N.E.2d 867, 873 (2002).                 In a case such as this, where

the jury cannot estimate the value of the services from common

knowledge, the plaintiff must present evidence of the reasonable

value    of   the    services     to    receive      anything      more     than     nominal

damages. See Hurwitz v. Parkway Country Club, Inc., 343 Mass. 661,

180 N.E.2d 94, 97 (1962); Driscoll v. Bunar, 328 Mass. 398, 103

N.E.2d 809, 813 (1952).           However, the damages may not be based only


                                            -13-
upon lost profits.        See J.A. Sullivan Corp., 494 N.E.2d at 379

("The amount of recovery on a claim based in quantum meruit is the

fair and reasonable value of material and labor supplied to the

benefiting party."); Restatement (Second) of Contracts §§ 344 cmt.

a, 371.

            Instead of presenting evidence of the value of its labor

and materials and other costs of creating the design, or of the

value of the benefit conferred on Timex, see Slawsby v. Slawsby, 33

Mass. App. Ct. 465, 601 N.E.2d 478, 480 (1992), Incase presented

evidence only of the profit it would have had if it had won the S-5

manufacturing contract.        Incase's task was admittedly difficult,

because   of    its   policy   of   not   charging   separately   for   design

services.      Instead, it uses these services as sales tools to win

manufacturing contracts, expecting to recoup the design costs in

the profit from those contracts.           But assuming that there is some

profit on the manufacturing process itself (and some overall

corporate profit), the entire expected contract profits cannot

reasonably be said to be equivalent to the value of the design

services alone.       As difficult as it might have been, Incase was

obligated to present at least some evidence, even if not precise,

as to the actual value of the services provided.

C. Express Contract

            We review de novo a district court's denial of a motion

for judgment as a matter of law.          Bisbal-Ramos v. City of Mayagüez,


                                      -14-
467 F.3d 16, 22 (1st Cir. 2006).             "The verdict must be upheld

'unless    the   facts   and   inferences,    viewed   in   the   light   most

favorable to the verdict, point so strongly and overwhelmingly in

favor of the movant that a reasonable jury could not have returned

the verdict.'"        Borges Colón v. Román-Abreu, 438 F.3d 1, 14 (1st

Cir. 2006) (quoting Acevedo-Diaz v. Aponte, 1 F.3d 62, 66 (1st Cir.

1993)     (internal     quotation   marks,   alterations,     and   citation

omitted)).

            Timex argues that no reasonable jury could have found

that there was a contract within the Statute of Frauds for six

million S-4 units.       It says that there was no meeting of the minds

by the time of the July 6 purchase order for six million units,

which the jury found to be the writing embodying the agreement of

the parties, and that we should instead look to the October 26

purchase order for two million units.             Timex argues two main

points: that the cost of tooling was a material term not yet

settled, and that Zanghi admitted that a contract had not yet been

finalized at the time of the July 6 purchase order.

            In ruling on Timex's motion for judgment as a matter of

law, the district court said:

            The price of tooling was not settled at the
            time that agreement was made. The jury could
            have found that the parties agreed that the
            price would not exceed $133,000, the jury
            could have found that the parties agreed to
            negotiate in good faith on the tooling, or the
            jury could have found that the parties agreed
            to leave the term entirely open; but under any

                                     -15-
           of those scenarios, the jury could find
           nonetheless an agreement and a reasonably
           certain basis for granting an appropriate
           remedy under Section 2204 of the Uniform
           Commercial   Code;  and   it   is,  I   think,
           significant   that   the   parties'   ultimate
           agreement on the tooling price was $126,000,
           which was less than $133,000.

We agree that a reasonable jury could have concluded a contract was

formed despite the fact that final agreement on the tooling cost

was reached only later. The July 6 purchase order states, "Tooling

cost not to exceed $133,000."             Incase was not precluded from

attempting to renegotiate this point, which it may have done when

it proposed the $153,000 tooling cost on July 21.             But in the end,

the   tooling   cost   for   the   S-4    holders     came   in   at    $126,000,

consistent with the terms of the July 6 purchase order. Therefore,

we see no reason to conclude that a reasonable jury would have had

to have found that there was no meeting of the minds before July 6.

           Timex's argument that there was no contract because of

Zanghi's "admissions" also fails.          Zanghi testified that, at the

end of the May 1998 meeting with Timex officials where the parties

reached agreement on terms, he did not believe that they had a

"contract."     Timex   argues     that   this   is    the   sort      of   factual

admission that should be treated as determinative.                     See United

States v. Parrilla-Tirado, 22 F.3d 368, 373 (1st Cir. 1994).                   But

the question of contract existence is a legal conclusion, not an

evidentiary admission.       Furthermore, a layman's conception of what

constitutes a contract should not determine the legal outcome.

                                    -16-
Many people understand a contract to be the fully drafted and

executed written embodiment of the agreement, rather than the

agreement itself, something made clear in the following exchange

with Timex's counsel:

          Q. And so, the fact that you didn't have a
          purchase order in May for six million units,
          you understood, then, you did not yet have a
          contract with Timex?

          A. No. My terminology--I believe I had an
          agreement with Timex. So your terminology is
          different. No, I did not have a contract yet.

Therefore,   we   agree   with   the   district   court   that   there   was

sufficient evidence for the jury to find that a contract for the S-

4 holders existed at the time of the May 1998 meeting, a contract

which was then memorialized in the July 6 purchase order.

D. Chapter 93A

          Incase's claim under Chapter 93A was tried before the

district court in a bench trial.          The court held that Timex had

violated Chapter 93A, but had not done so willfully or knowingly,

and that thus Incase was not entitled to punitive damages. Incase,

421 F. Supp. 2d at 240-41.        The court held further that damages

under Chapter 93A would be duplicative of what Incase had already

received at trial, and that therefore no additional damages were

warranted (though attorney's fees were awarded).           Id. at 242-43.

Incase now appeals the holding that Timex did not violate the

statute willfully or knowingly.        Timex appeals the holding that it

violated Chapter 93A.

                                   -17-
          A party will be liable under Chapter 93A if it engages in

an "unfair method of competition" or an "unfair or deceptive act or

practice."   Mass. Gen. Laws ch. 93A, § 11.   Here, Incase focuses on

the "unfair or deceptive act or practice" prong of the statute.

Simple breach of contract is not sufficiently unfair or deceptive

to be alone a violation of Chapter 93A.   See Commercial Union Ins.

Co. v. Seven Provinces Ins. Co., 217 F.3d 33, 40 (1st Cir. 2000).

The district court found that Timex's use of the S-5 price flag

design, while not misappropriation of a trade secret, was enough of

an unfair and deceptive act to turn a garden-variety contract claim

into violation of Chapter 93A.    Incase, 421 F. Supp. 2d at 240-41.

Timex argues that combining the contract and trade secret claims in

this way is error.   It further argues that, even if combining the

two were appropriate, doing so in this case depends on the finding

that the S-4 and S-5 units are interchangeable, a finding for

which, Timex argues, there is no evidence in the record.

          We first address the district court's finding that the S-

4 and S-5 were interchangeable.     This is a finding of fact, and

thus will stand unless clearly erroneous.      Commercial Union Ins.

Co., 217 F.3d at 40.    Timex argues that there is no evidence for

this finding, but the district court referred specifically to

testimony of Timex representatives who said that the two were

essentially fungible products used for the same purpose.         See




                                 -18-
Incase, 421 F. Supp. 2d at 237.         Therefore, we see no clear error

in the court's finding.

           We next address the Chapter 93A ruling itself. "A ruling

that conduct violates [Chapter] 93A is a legal, not a factual,

determination."      R.W. Granger & Sons, Inc. v. J & S Insulation,

Inc., 435 Mass. 66, 754 N.E.2d 668, 675-76 (2001).               "Although

whether a particular set of acts, in their factual setting, is

unfair or deceptive is a question of fact, the boundaries of what

may qualify for consideration as a [Chapter] 93A violation is a

question of law." Schwanbeck v. Federal-Mogul Corp., 31 Mass. App.

Ct. 390, 578 N.E.2d 789, 803-04 (1991), rev'd on other grounds, 412

Mass. 703, 592 N.E.2d 1289 (1992).        "'[A] practice or act will be

unfair under [Chapter 93A] if it is (1) within the penumbra of a

common law, statutory, or other established concept of unfairness;

(2) immoral, unethical, oppressive, or unscrupulous; or (3) causes

substantial injury to competitors or other business people.'"

Morrison v. Toys "R" Us, Inc., 441 Mass. 451, 806 N.E.2d 388, 392

(2004) (quoting Heller Fin. v. Ins. Co. of N. Am., 410 Mass. 400,

573 N.E.2d 8, 12-13 (1991)).            Which acts will be considered

"deceptive" is less clearly defined in the case law.          See Aspinall

v. Philip Morris Cos., 442 Mass. 381, 813 N.E.2d 476, 486 (2004).

Some cases have held that an act or practice is deceptive "'if it

could   reasonably    be   found   to   have   caused   a   person   to   act

differently from the way he or she otherwise would have acted.'"


                                   -19-
Id. (quoting Purity Supreme, Inc. v. Attorney Gen., 380 Mass. 762,

407 N.E.2d 297, 307 (1980) (internal quotation marks, citation, and

alterations omitted)).    The term "goes far beyond the scope of the

common law action for fraud and deceit."         Slaney v. Westwood Auto,

Inc., 366 Mass. 688, 322 N.E.2d 768, 779 (1975).

            The district court is not precise about whether Timex's

behavior was unfair, deceptive, or both, and the parties similarly

do not distinguish between the two kinds of acts.            The thrust of

the district court's opinion, however, strongly implies that the

court's    decision   stood   more    on    grounds   of   unfairness   than

deception.    "Through a unique set of circumstances, Timex was able

to obtain design services for free, which it used to obtain a

lower-cost contract from another supplier, which then led directly

to the breach of contract with Incase.         Under these circumstances,

Timex's acts were unfair and deceptive within the meaning of

[C]hapter 93A."    Incase, 421 F. Supp. 2d at 240-41.

            "In determining whether an act or practice is unfair, as

opposed to deceptive, we must evaluate the equities between the

parties.      What a defendant knew or should have known may be

relevant in determining unfairness.            Similarly, a plaintiff's

conduct, his knowledge, and what he reasonably should have known

may be factors in determining whether an act or practice is

unfair."     Swanson v. Bankers Life Co., 389 Mass. 345, 450 N.E.2d

577, 580 (1980) (internal citations omitted).              By August 1999,


                                     -20-
while the contract for the S-4 holders was still in effect, Timex

had already decided to move the manufacture of the S-5 holders,

with the Incase-designed price flag, to Yuhing, and subsequently

used those S-5 units to replace the S-4 units it had not yet

ordered from Incase.    Timex describes the district court's holding

as a "hybrid form of liability" fashioned from a "garden variety .

. . breach of contract and a failed misappropriation claim."                In

doing so, Timex misunderstands the court's ruling and the nature of

Chapter 93A.    Because a mere breach of contract is not sufficient

to establish a violation of 93A, almost any successful 93A claim

based in part on a contract violation will be a "hybrid" with some

other bad act.     Furthermore, the district court was not merely

linking two unrelated claims; the court drew a direct line between

the unethically procured free design services and the subsequent

breach of the S-4 contract.        This is sufficiently unscrupulous to

sustain a Chapter 93A claim.

           Incase claims that the act was not merely unfair, but was

willfully and knowingly so.        The district court disagreed, but did

not articulate its reasons.        Incase, 421 F. Supp. 2d at 242.         The

cases, again, are unclear about what constitutes willful or knowing

behavior, but most of them tend to cluster around findings of: (a)

coercion   or   extortion,   see    Anthony's   Pier   Four,   Inc.   v.   HBC

Assocs., 411 Mass. 451, 583 N.E.2d 806, 822 (1991) (withholding

monies owed as a form of extortion is willful); Pepsi-Cola Metro.


                                     -21-
Bottling Co. v. Checkers, Inc., 754 F.2d 10, 18 (1st Cir. 1985)

(withholding payment as a wedge to enhance bargaining power is

willful); (b) fraud and similar forms of misrepresentation,13 see

Datacomm Interface, Inc. v. Computerworld, Inc., 396 Mass. 760, 489

N.E.2d 185, 197 (1986); Serv. Publ'ns, Inc. v. Goverman, 396 Mass.

567, 487 N.E.2d 520, 578 n.13 (1986); see also Computer Sys. Eng'g,

Inc. v. Qantel Corp., 740 F.2d 59, 67-68 (1st Cir. 1984) (a willful

or    knowing   violation     includes   "a   misrepresentation      made    with

reckless disregard as to its truth or falsity"); or (c) abusive

litigation, see Fed. Ins. Co. v. HPSC, Inc., 480 F.3d 26, 37 (1st

Cir. 2007); Int'l Fid. Ins. Co. v. Wilson, 387 Mass. 841, 443

N.E.2d 1308, 1318 (1983).

              There was no evidence presented of coercion, fraud,

abusive litigation, or similar behavior by Timex, and thus we find

no error in the district court's decision to withhold punitive

damages.

E. New Trial Motion

              We review a district court's denial of a motion for a new

trial for abuse of discretion.           Klonoski v. Mahlab, 156 F.3d 255,

274    (1st   Cir.   1998).     Timex    argues   that   it   was   unfair   and

prejudicial for Incase to alter its damages theory close to the

start of trial, and that the district court's denial of its motion


       13
      This is distinguished from negligent misrepresentation, which
is sufficiently deceptive to be a basis for a 93A claim. Glickman
v. Brown, 21 Mass. App. Ct. 229, 486 N.E.2d 737, 741 (1985).

                                     -22-
for a new trial based on this "unfair surprise" amounted to an

abuse of discretion.       Incase responds that it was forced to make

the change, because the district judge had strongly implied at a

Daubert14 hearing seven days prior to trial that he was not likely

to allow the then-current expert estimate of damages.

              Both parties are somewhat off the mark. Timex and Incase

each address Incase's change from an estimate of 18,000,000 price

flags that Incase would have produced to 3,569,000 units. In doing

so,   they      conflate    the    S-4    express      contract     claim,   the

misappropriation      of   trade   secrets    claim,    and   the    S-5   unjust

enrichment/implied contract claim.           Because the latter two are not

at issue, we address only the damages testimony concerning the S-4

units.15

              As we read the evidence, there was no change in the

number of units used to estimate damages--it was always 3,328,500,16

the difference between the 6,000,000 units Timex contracted to

purchase and the 2,731,500 it actually did purchase.                Compare app.

at 1068 with app. at 1079.               The only figures in the damages

calculation that changed significantly were the unit price and the


      14
           Daubert v. Merrell Dow Pharm., Inc., 509 U.S. 579 (1993).
      15
      To the degree that Timex is also arguing the "unfair
surprise" of Incase changing its damages calculations with respect
to the trade secret and implied contract claims, that argument is
moot.
      16
      The unpurchased S-4 units numbered 3,328,500.               The purchased
S-5 units from Yuhing numbered 3,569,000.

                                     -23-
machine labor cost.17       Compare app. at 1081 with app. at 1079.             In

the   later     calculation,     machine   labor    cost    was   cut   by   three-

quarters, presumably because the earlier calculation neglected to

consider that a laborer was operating four machines, rather than

one.18     The unit price went up to correspond with changes in

Incase's      pricing   during    the   course   of   the   contract.        Incase

calculated that Timex's reduced pace of purchasing would cause

prices to go up.19       Incase argued below that Timex had agreed to

this change and had purchased units at the new, higher price.

              Timex does not attack the validity of the unit price

figure or the pricing schedule, nor does it raise any issues

related    to    contract   modification.          Furthermore,    it   does   not

directly challenge the court's decision to allow the evidence of

the higher prices.       It appeals only the denial of a new trial based




      17
      Timex claims that the actual method of calculating lost
profits changed as well, with the later calculation not subtracting
fixed costs.    We see no evidence of this.      The breakdowns at
appendix pages 1079 and 1081 show the same method: unit price, less
material costs, machine labor cost, machine direct overhead, and
inefficiency costs, to reach a gross profit figure.
      18
      Neither party discusses this figure, and therefore we focus
on the unit price.
      19
      The earlier damages calculation had used the unit prices from
the July 6 purchase order. But on August 22, 2000, Incase informed
Timex that the prices under their contract would have to increase
because Timex had not kept pace with its promised 2,000,000 units
per year.   The prices were increased from 11 (large units) and
10.75 (small) cents per unit to 14.75 and 14.5 cents per unit,
respectively.

                                        -24-
on the "unfair surprise" of moving from the (roughly) 10-cent

figure to the 14-cent figure several days before trial.

            As the district court noted, this "was certainly not a

model of how these issues should be handled."              But all that was at

issue is a change in one variable in a relatively simple formula.

Timex had ample opportunity to cross-examine Frick, the witness who

presented the testimony, and to argue to the jury that the purchase

order price, not the later modification, was the correct number to

use.   In   this   context,    we   do   not   see   any    surprise   that   is

"inconsistent with substantial justice."             Perez-Perez v. Popular

Leasing Rental, Inc., 993 F.2d 281, 287 (1st Cir. 1993) (quoting

Conway v. Chem. Leaman Tank Lines, Inc., 687 F.2d 108, 111-12 (5th

Cir. 1982) (internal quotation marks omitted)).

                              III. Conclusion

            For the forgoing reasons, we affirm.




                                    -25-


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Incase Incorporated v. Timex Corporation | Law Study Group