Heidi Hostettler v. College of Wooster

RECOMMENDED FOR FULL-TEXT PUBLICATION
Pursuant to Sixth Circuit I.O.P. 32.1(b)
File Name: 18a0140p.06

UNITED STATES COURT OF APPEALS
FOR THE SIXTH CIRCUIT

HEIDI HOSTETTLER, ┐
Plaintiff-Appellant, │
│ No. 17-3406
>
v. │
│
│
THE COLLEGE OF WOOSTER, │
Defendant-Appellee. │
┘

Appeal from the United States District Court
for the Northern District of Ohio at Akron.
No. 5:15-cv-01601—John R. Adams, District Judge.

Argued: March 9, 2018

Decided and Filed: July 17, 2018

Before: DAUGHTREY, GIBBONS, and WHITE, Circuit Judges.

_________________

COUNSEL

ARGUED: Daniel P. Petrov, THORMAN PETROV GROUP CO., LPA, Cleveland, Ohio, for
Appellant. Peggy J. Schmitz, CRITCHFIELD, CRITCHFIELD & JOHNSTON, LTD., Wooster,
Ohio, for Appellee. ON BRIEF: Daniel P. Petrov, Lara S. Nochomovitz, THORMAN
PETROV GROUP CO., LPA, Cleveland, Ohio, for Appellant. Peggy J. Schmitz, Kimberly L.
Hall, CRITCHFIELD, CRITCHFIELD & JOHNSTON, LTD., Wooster, Ohio, for Appellee.
_________________

OPINION
_________________

MARTHA CRAIG DAUGHTREY, Circuit Judge. Heidi Hostettler was fired from the
College of Wooster’s Human Resources Department when she was unable to return to work on a
No. 17-3406 Hostettler v. College of Wooster Page 2

full-time basis as she was recovering from postpartum depression and separation anxiety. She
sued under the Americans with Disabilities Act (ADA), 42 U.S.C. §§ 12101–12213 (2012); Title
VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000e–2000e-17; the Family and Medical
Leave Act of 1993 (FMLA), 29 U.S.C. §§ 2601–2654; and Chapter 4112 of the Ohio Revised
Code.1 The district court granted summary judgment to Wooster on all claims. The lynchpin of
the district court’s decision was its conclusion that Hostettler did not make out a prima facie case
under the ADA because she could not meet an essential function of the position—full-time
work—and so was not otherwise qualified for the job. Because genuine disputes of material fact
remain, we reverse the judgment of the district court and remand for trial.

BACKGROUND

Background of the ADA

Nearly one in every five Americans has a disability. MATTHEW W. BRAULT, U.S. CENSUS
BUREAU, AMERICANS WITH DISABILITIES: 2010 4 (2012). Yet at the time of the last census
report, a mere 41% of people with disabilities between the ages of 21 and 64 were employed. Id.
Although “physical or mental disabilities in no way diminish a person’s right to fully participate
in all aspects of society,” 42 U.S.C. § 12101(a)(1), these numbers reflect the harsh reality that
“people with disabilities, as a group, occupy an inferior status in our society, and are severely
disadvantaged . . . economically,” id. § 12101(a)(6).

Congress passed the Americans with Disabilities Act in 1990 to “assure equality of
opportunity, full participation, independent living, and economic self-sufficiency” for individuals
with disabilities. 42 U.S.C. § 12101(a)(8) (pre-2008 amendments). To that end, the law broadly
prohibits “discriminat[ion] against a qualified individual on the basis of disability” as it applies
to aspects of employment including hiring, advancement, and firing. 42 U.S.C. § 12112(a).

1Chapter 4112 of the Ohio Revised Code prohibits, among other things, discrimination on the basis of sex
and disability. Because that statute’s prohibitions mirror those of the ADA and Title VII, the state-law claims rise or
fall on the resolution of the federal claims. Thus, we do not address the state-law claims individually. See Braun v.
Ultimate Jetcharters, LLC, 828 F.3d 501, 510 (6th Cir. 2016) (analyzing Chapter 4112 under Title VII); Rorrer v.
City of Stow, 743 F.3d 1025, 1031 n.1 (6th Cir. 2014) (analyzing Chapter 4112 under the ADA).
No. 17-3406 Hostettler v. College of Wooster Page 3

But years of court decisions narrowly defining who qualifies as an individual with
disabilities left the ADA too compromised to achieve its purpose. In response, Congress passed
the ADA Amendments Act of 2008 (ADAAA) to invalidate those decisions and to “restore the
intent and protections of the Americans with Disabilities Act.” Pub. L. No. 110–325, 122 Stat.
3553. In passing the ADAAA, Congress reasserted its goal of “provid[ing] clear, strong,
consistent, enforceable standards” to implement a “comprehensive national mandate for the
elimination of discrimination against individuals with disabilities.” 42 U.S.C. § 12101(b)(1), (2).
It is against that background that this case must be viewed.

Factual and Procedural Background

Heidi Hostettler was hired as an HR Generalist by the College of Wooster in late summer
2013. At the time that she was interviewed and took the position, she was four-months pregnant.
Throughout the hiring process, Hostettler was open about her pregnancy. And during
negotiations, when Hostettler and Wooster’s HR team discussed leave, Hostettler was told that
they would be willing to accommodate her pregnancy. Wooster’s official policy was to allow
new employees 12 weeks unpaid maternity leave under the FMLA, even if they did not
otherwise qualify for leave under the law.

For the first five months—before her maternity leave—Hostettler’s employment seemed
to be a mutually beneficial arrangement. As an HR Generalist, Hostettler helped managers with
employee relations, including performance-improvement plans; participated in recruiting new
hires for the college; and designed training programs, among other duties. She worked full-time,
regularly from 8:00 a.m. to 5:00 p.m., but sometimes until 6:00 p.m. And when necessary, she
organized trainings or answered email and phone calls in the evenings and on the weekends.
Although Hostettler was working more than 40 hours per week, she contends that the job
required “probably thirty, thirty-five” hours a week. She explained that in the extra time she
sought out more work so that she could have something to do.

Hostettler started her maternity leave at the beginning of February and took her full
12 weeks. She was slated to return to work at the end of April. But as the time to return to work
approached, Hostettler experienced severe postpartum depression and separation anxiety.
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Hostettler’s OB/GYN, Dr. David Seals, testified that “she had one of the worst cases of
separation anxiety” that he had ever seen. Seals explained that she did not seem like herself and
that she cried during almost every appointment with him. He prescribed her an antidepressant.

Seals also thought that it would be a bad idea for Hostettler to return to work right away,
and testified that he believed that “it was medically necessary that [Hostettler] could work a
reduced schedule.” He suggested that she return to work on a part-time basis for the
“foreseeable future.” He thought that Hostettler would be able to return to work on a full-time
basis in “a month or two,” and that the symptoms of postpartum depression and separation
anxiety rarely last longer than six months.

Concerned that she could not return to work, Hostettler met with her direct supervisor,
Marcia Beasley, and explained how she was doing and that she would need more time before
coming back. According to Hostettler, Beasley was “sympathetic and understood.” And so
Hostettler did not return to work at the end of April.

In the beginning of May, Seals submitted to Wooster an Intent to Return to Work Form
(under the FMLA), stating that Hostettler needed to work a reduced schedule of three days a
week but put no restrictions on her work activities. When Hostettler returned to work, Beasley
recommended that instead of working two or three full days a week, Hostettler work five half
days a week. Seals submitted an addendum to his certification, advising five half-time days a
week. In response, Wooster informed Hostettler that it would accommodate her part-time
schedule until June 30, at which time she should submit an updated certification from her doctor.
Hostettler returned to work in late May, having been on leave longer than the originally agreed
12 weeks.

The parties disagree over what happened during the following two months. Hostettler
continued to suffer from depression and anxiety. And if she had to work much later than noon—
her modified stop time—she would have panic attacks, during which she would have difficulty
breathing, thinking, and even walking. But with an accommodated schedule, Hostettler contends
that she was able to do everything required of her position. She stated that she responded to all
employee-relations issues, organized required trainings, and handled recruiting matters. And if
No. 17-3406 Hostettler v. College of Wooster Page 5

an issue arose when she was out of the office, she either would handle it by answering emails in
the evening or Beasley would ask her to address it the next morning. When another HR
employee went on maternity leave, Hostettler contends that she did not “feel[] the pinch” of the
department being down another employee. Nor was Hostettler aware of any problems in the
department, in part because Beasley never mentioned any in their conversations.

One of Hostettler’s colleagues, Natalie Richardson, agreed with Hostettler’s assessment
of her work situation. In a declaration, Richardson explained that she believed that Hostettler
could do much of her work from home—a common practice in the department—and knew that
Hostettler was in fact replying to work emails in the evenings when on her modified schedule.
Richardson also explained that during Hostettler’s modified schedule, she was not aware of any
“employee relations, recruiting, or training issues, programs, or assignments that Ms. Hostettler
failed to complete.” And more broadly, Richardson was “unaware of any human resources issue,
program, or assignment of any kind that the Department failed to complete professionally and
timely during the same period.”

Apparently, Beasley agreed with much of what Hostettler and Richardson concluded—
she testified that Hostettler “related to employees well and she could work through issues with
employees and she seemed to be quick to identify solutions.” Throughout Hostettler’s time at
Wooster, there had been no complaints about her work or conduct. Beasley stated that Hostettler
never failed to perform any responsibility or finish any assignment in a timely manner. And her
first evaluation, done in June or July of 2014—shortly before Hostettler was fired—contained no
negative feedback but instead concluded that “Heidi is a great colleague and a welcome addition
to the HR team!”

At the same time, however, Beasley felt that Hostettler’s modified schedule put a strain
on Beasley and the rest of the department. She testified that during that time, Hostettler did not
perform critical functions of her job, such as filling job openings, and leading trainings and lunch
programs. As a result, Beasley was “just running from one thing to another to get things done”
and was “really overwhelmed and left without anyone in the office to help with responsibilities
and tasks that came up.” She also contended that work in the department was left unfinished or
ignored. And Beasley was concerned that an upcoming online benefits project would leave the
No. 17-3406 Hostettler v. College of Wooster Page 6

HR team even more short-staffed. But when pressed to identify any specific responsibilities or
assignments that were not completed, Beasley repeatedly was unable to name any.

June 30 passed without Hostettler submitting a new certification from her doctor. During
the first two weeks of July, Beasley had four conversations with Hostettler about her
employment. According to Wooster, “[d]uring these meetings, Ms. Beasley emphasized to
Hostettler that she needed to be back at work full-time.” But the only support that Wooster gives
for that factual assertion is a citation to Hostettler’s deposition in which she explicitly said that
Beasley told her only once that she was needed full-time.

Hostettler, on the other hand, testified that those four meetings did not go as Wooster
argues. First, she testified that one of those four meetings was her review, in which she received
positive feedback from Beasley and no mention was made that a return to full-time work was
required. Hostettler also explained that during those first two weeks of July, she continued to
speak with Beasley, keeping her informed of her medical status and ability to work. Hostettler
wanted to find a way to return to work full-time, and even suggested that she extend her hours
past noon to 2:00 or 3:00 p.m. She contends that Beasley was uninterested in finding a solution
and that it was a “one-way conversation.”

At the conclusion of the first two weeks of July, Seals submitted an updated medical
certification, in which he explained that Hostettler should continue to work half-time and
estimated that she might return to full-time employment at the beginning of September.
Hostettler contends, however, that on the day after Seals submitted the medical certification, she
followed up with Beasley, asking again about extending her hours from 8:00 a.m. to 2:00 p.m.
Beasley never responded.

The next day, Beasley fired Hostettler. Beasley sent her a letter, stating that because her
updated medical certification required her to work half-time, she was “unable to return to [her]
assigned position of HR Generalist in a full time capacity” and was being terminated. A few
weeks later, Beasley hired a temporary clerical employee to handle some of the administrative
work in the department. But that employee did not do any of the tasks that the department
required an HR Generalist to complete. As a result, Hostettler’s firing left the department with
No. 17-3406 Hostettler v. College of Wooster Page 7

fewer resources for employee relations, training, and hiring. It was not until October of that year
that Wooster hired Hostettler’s replacement—a man.

Hostettler sued Wooster, claiming violations of the ADA, the FMLA, Title VII’s
prohibition against sex discrimination, and corresponding Ohio state laws. Wooster moved for
summary judgment on all claims and Hostettler moved for partial summary judgment on her
ADA claim. The district court denied Hostettler’s motion and granted Wooster’s motion on all
of Hostettler’s claims.

The district court’s decision largely rested on one legal conclusion—that full-time work
was an essential function of the position of HR Generalist. The court first analyzed Hostettler’s
ADA claim, concluding that, as a matter of law, full-time work was essential to Hostettler’s
position. And because Hostettler could not satisfy that essential function or propose a reasonable
accommodation that would allow her to meet the essential function, she was not a qualified
individual under the ADA. The court also concluded that Wooster engaged in the interactive
process required by the ADA when Beasley met with Hostettler and told her that she was needed
on a full-time basis.

The court’s conclusions under the ADA supported most of its remaining analysis.
Evaluating Hostettler’s Title VII claim under the burden-shifting approach of McDonnell
Douglas Corp. v. Green, 411 U.S. 792 (1973), the district court assumed that Hostettler made out
a prima facie case. The district court then concluded that Wooster had articulated a legitimate,
nondiscriminatory reason for firing her—that Hostettler could not work full-time and thus could
not meet an essential function of the position. And because Hostettler could not demonstrate the
proffered rationale was pretext for discrimination, her Title VII claim failed. Turning to
Hostettler’s FMLA claims, the district court first held that Wooster did not interfere with any of
Hostettler’s rights under the FMLA because she was not legally entitled to any additional leave.
Finally, the district court concluded that Hostettler’s FMLA retaliation claim, like her Title VII
claim, should be analyzed under the McDonnell Douglas framework. Thus, the court held,
because Hostettler’s Title VII claim failed, so too did her FMLA retaliation claim and
corresponding state claims.
No. 17-3406 Hostettler v. College of Wooster Page 8

DISCUSSION

Standard of Review

We review a grant of summary judgment de novo. Kleiber v. Honda of Am. Mfg., Inc.,
485 F.3d 862, 868 (6th Cir. 2007). “In doing so, we draw all reasonable inferences and view the
evidence in the light most favorable to the [nonmovant]” to determine whether there is a genuine
dispute of material fact. Henschel v. Clare Cty. Rd. Comm’n, 737 F.3d 1017, 1022 (6th Cir.
2013). That means that, in most cases, evidence offered by the nonmovant must be accepted as
true and that credibility judgments and weighing of the evidence are improper. Rorrer, 743 F.3d
at 1038. A genuine dispute of material fact exists if a reasonable jury—viewing the evidence in
favor of the nonmovant—could decide for the nonmovant. See Anderson v. Liberty Lobby, Inc.,
477 U.S. 242, 248 (1986). And where there is a genuine dispute of any material fact, summary
judgment is inappropriate. Henschel, 737 F.3d at 1022.

The Americans with Disabilities Act

The ADA forbids “discriminat[ion] against a qualified individual on the basis of
disability” as it applies to hiring and firing. 42 U.S.C. § 12112(a). Prohibited discrimination
also includes “not making reasonable accommodations,” id. § 12112(b)(5)(A), such as “part-time
or modified work schedules,” 29 C.F.R. § 1630.2(o)(2)(ii) (2012). There are two ways that a
litigant can prove discrimination—directly or indirectly—each with its own test. See Ferrari v.
Ford Motor Co., 826 F.3d 885, 891 (6th Cir. 2016). “Distinguishing between cases that involve
direct evidence of discrimination and those in which the plaintiff is not able to introduce direct
evidence is vital because the framework for analyzing the two kinds of cases differs.” Id. at 892
(quoting Monette v. Elec. Data Sys. Corp., 90 F.3d 1173, 1184 (6th Cir. 1996) (abrogated by
Lewis v. Humboldt Acquisition Corp., 681 F.3d 312 (6th Cir. 2012) (en banc)).

Under the direct method of proof the plaintiff must show (1) that she is an individual with
a disability, and (2) that she is otherwise qualified for her job despite the disability “(a) without
accommodation from the employer; (b) with an alleged ‘essential’ job requirement eliminated; or
(c) with a proposed reasonable accommodation.” Ferrari, 826 F.3d at 891 (quoting Monette,
No. 17-3406 Hostettler v. College of Wooster Page 9

90 F.3d at 1186). The indirect test, on the other hand, applies the burden-shifting approach of
McDonnell Douglas. Id. at 891–92.

Hostettler argues that the direct test applies in this case, and Wooster concludes that the
indirect test is proper. But neither party cites to any cases that support their respective positions
or provides more than a conclusory analysis. The district court’s opinion is equally
conclusory—it assumes that the indirect test applies without analyzing the applicability of the
direct test. We are convinced, however, that the direct test is the correct approach when an
employer rescinds a reasonable accommodation.

Claims that allege a failure to accommodate “necessarily involve direct evidence.”
Kleiber, 485 F.3d at 868. Inversely, then, termination for no reason other than alleged problems
with an already-in-place accommodation should involve the same direct standard of proof. That
squares with our settled law because it “does not require the fact finder to draw any inferences,”
Martinez v. Cracker Barrel Old Country Store, Inc., 703 F.3d 911, 916 (6th Cir. 2013), that the
disability was at least a motivating factor.

No inferences are required in this case. Beasley admitted that Hostettler was fired solely
because the college determined that it no longer could accommodate her modified schedule.
Indeed, when Beasley was asked whether, by referring to Hostettler’s inability to work full-time,
she was “pointing to [Hostettler’s] need for a modified work schedule . . . and no other reason,”
Beasley readily agreed. Furthermore, although Wooster argues in favor of the indirect test, it
applies the direct test in its brief. Because the resolution of the case revolves around the
questions of the direct test, we apply it here.

Individual with a disability

In the first step of the direct test, a plaintiff alleging an ADA violation must establish that
she is an individual with a disability. The district court skipped this step, however, presumably
because it presumed that Hostettler satisfied the definition of an individual with a disability.
Nevertheless, Wooster devotes almost 17 pages of its brief arguing that Hostettler’s mix of
postpartum depression and separation anxiety is not a disability, forcing us to address that issue.
No. 17-3406 Hostettler v. College of Wooster Page 10

Under the post-2008 ADA law, Hostettler plainly is an individual with a disability. In
keeping with the remedial purposes of the ADAAA, “[t]he definition of disability” under the
ADA “shall be construed in favor of broad coverage.” 42 U.S.C. § 12102(4)(A). That is
because the primary concern of the ADA is “whether covered entities have complied with their
obligations and whether discrimination has occurred,” not whether an individual’s impairment is
a disability. 29 C.F.R. § 1630.2(j)(1)(iii).

The ADA defines disability as “a physical or mental impairment that substantially limits
one or more major life activities.” 42 U.S.C. § 12102(1)(A). Major life activities include, but
are not limited to, sleeping, caring for oneself, speaking, breathing, concentrating, thinking,
communicating, and working. 42 U.S.C. § 12102(2)(A). And “the term ‘major’ shall not be
interpreted strictly to create a demanding standard.” 29 C.F.R. § 1630.2(i)(2).

To determine whether a disability substantially limits major life activities, the regulations
direct courts to compare the person claiming a disability to “most people in the general
population.” 29 C.F.R. § 1630.2(j)(1)(ii). “An impairment need not prevent, or significantly or
severely restrict . . . a major life activity” to be substantially limiting. Id. Like the term “major
life activities,” “[t]he term ‘substantially limits’ shall be construed broadly in favor of expansive
coverage” and “is not meant to be a demanding standard.” 29 C.F.R. § 1630.2(j)(1)(i).

Wooster argues that Hostettler cannot satisfy even this lenient standard. Specifically,
Wooster argues that Hostettler’s symptoms are “uncorroborated” and “self-described”; that her
doctor’s testimony generally described a person with separation anxiety, not Hostettler
specifically; that because panic attacks last only several minutes, they do not substantially limit
any major life activity; and that rather than needing a limited schedule, Hostettler simply wanted
to work half days for the summer.

In support of its argument, Wooster ignores or mischaracterizes record evidence.
Certainly, there is no shortage of record evidence supporting Hostettler’s argument that she is an
individual with a disability under the ADA. For example, Hostettler’s OB/GYN, Dr. Seals,
believed that Hostettler “had one of the worst cases of separation anxiety” that he had ever seen.
She cried almost every time that she was in his office, did not seem like herself, and required
No. 17-3406 Hostettler v. College of Wooster Page 11

prescription antidepressants. Her former coworker, Natalie Richardson, stated that Hostettler’s
conditions “limited her physically, mentally, and emotionally” and “caused her to suffer from
panic attacks, difficulty breathing, and limited ability to communicate, focus, and make
decisions.”

And despite what Wooster argues, that these attacks were episodic makes no difference
under the ADA. So long as the impairment “would substantially limit a major life activity when
active,” that is enough. 42 U.S.C. § 12102(4)(D). Wooster does not dispute that when Hostettler
was experiencing her depression and anxiety she was substantially limited in her ability to care
for herself, sleep, walk, or speak, among others. See id. § 12102(2). That is enough for her to be
considered an individual with a disability under the ADA.

Otherwise qualified

The crux of this case is whether Hostettler was otherwise qualified for her position. The
district court concluded that as a matter of law she was not. But both parties have presented
sufficient evidence to raise genuine disputes of material fact that preclude summary judgment.

To show that she is otherwise qualified for a position—and thus meet her prima facie
burden—an employee must show that she can perform the essential functions of a job with or
without an accommodation. “A job function is essential if its removal would fundamentally alter
the position.” Mosby-Meachem v. Memphis Light, Gas & Water Div., 883 F.3d 595, 603 (6th
Cir. 2018) (quoting Kiphart v. Saturn Corp., 251 F.3d 573, 584 (6th Cir. 2001)). Put another
way, essential functions are the core job duties, not the marginal ones. 29 C.F.R. § 1630.2
(n)(1).

This analysis does not lend itself to categorical rules—it is “highly fact specific.” Mosby-
Meachem, 883 F.3d at 605 (quoting Hoskins v. Oakland Cty. Sheriff’s Dep’t, 227 F.3d 719, 726
(6th Cir. 2000)). Although this court has stated that “[r]egular, in-person attendance is an
essential function” of most jobs, EEOC v. Ford Motor Co., 782 F.3d 753, 762–63 (6th Cir. 2015)
(en banc), it is not unconditionally so; courts must perform a fact-intensive analysis. In
determining what functions are essential, courts may consider as evidence—among other
things—the amount of time spent on a particular function; the employer’s judgment; “written job
No. 17-3406 Hostettler v. College of Wooster Page 12

descriptions prepared before advertising or interviewing” for the position; and the consequences
of not requiring the employee to perform the particular function. 29 C.F.R. § 1630.2(n)(3).
Although the employer’s judgment receives some weight in this analysis, see Williams v. AT&T
Mobility Servs., 847 F.3d 384, 391–92 (6th Cir. 2017), it is not the end-all—especially when an
employee puts forth competing evidence. See id. at 393. After all, the burden of making out a
prima facie case is not an onerous one. See, e.g., Ferrari, 826 F.3d at 894.

Hostettler presented evidence that she satisfied all the core tasks of her position. She
testified that she completed all her work on time, including training, employee relations, and
recruiting. She also submitted the affidavit of her former colleague, Natalie Richardson, who
confirmed Hostettler’s evaluation of her effectiveness on a half-schedule. Richardson even went
so far as to say that it was not just Hostettler’s work that was being done in a timely manner—
she was “unaware of any human resources issue, program, or assignment of any kind that the
Department failed to complete professionally and timely during the same period.” (Emphasis
added.)

What is more, statements by Wooster’s representative (and the person who fired
Hostettler), Marcia Beasley, support Hostettler’s conclusion. Beasley gave Hostettler her
employee review while Hostettler was working a part-time schedule. The review did not
mention that Hostettler was needed on a full-time basis. Instead, it was very positive, praising
Hostettler’s work. Beasley wrote that Hostettler “willingly accept[ed] assignments” and that she
was “responsive” and “unafraid to take the difficult situations.” And during her deposition,
Beasley explained that Hostettler never had failed to complete a task or meet a responsibility in a
timely manner. Although Beasley contended that there were tasks that were not being
completed, she was unable to name any specifically. In the end, Hostettler never received a
performance improvement plan, discipline, written criticism, or even a single complaint about
her work.

In many circumstances, that much evidence might be sufficient to grant summary
judgment in an employee’s favor. But here the record does contain some evidence that
Hostettler was not completing all of her work during her part-time schedule. Beasley stated that
she was overwhelmed as the only one in the office to handle employees who showed up
No. 17-3406 Hostettler v. College of Wooster Page 13

unexpectedly to talk about an issue. And because there was no one in the office to help with the
issues Beasley faced, some event-planning responsibilities “dropped through the cracks.”
Beasley further explained that Hostettler’s absence was putting a strain on the department. The
six-person department recently was down another employee on maternity leave. And two of the
remaining employees were beginning an online benefits project in July, which would take up a
significant amount of their time.

Given the competing evidence, summary judgment was improper. The district court,
however, ignored some of the disputes in the record and resolved others in Wooster’s favor. For
example, the district court’s opinion implies that because Hostettler did not return to work until
more than three weeks after her initial leave term expired, she left the department in a poor
position. But the district court fails to mention that it is uncontested that Hostettler had
explained to Beasley—before the leave expired—that she needed extra time before returning,
and that Beasley accommodated Hostettler’s needs. And despite the extensive evidence in the
record that the HR department was running relatively smoothly while Hostettler worked a part-
time schedule, the district court concluded that the department “was already struggling” and that
it “would have become even more difficult” as the department implemented its online benefits
program.

Based on its resolutions of the factual disputes against Hostettler, the district court then
concluded that, as a matter of law, working full time was an essential function of the position.
The district court relied on the listing of the position as full time, the fact that Hostettler
previously worked 40 hours a week, and evidence that Beasley told Hostettler that she wanted
her to work a full-time schedule.

On its own, however, full-time presence at work is not an essential function. An
employer must tie time-and-presence requirements to some other job requirement. To be sure,
Wooster cites language from this court’s cases that, when viewed independently from the facts of
the cases, supports the college’s position. But those cases nevertheless carried out a fact-
intensive analysis of actual job requirements.
No. 17-3406 Hostettler v. College of Wooster Page 14

In Ford, for example, the plaintiff requested up to four days a week away from the office.
782 F.3d at 759. The court concluded that predictable and regular presence was an essential
function of the job, as it is of many jobs. Id. at 762. But that decision did not rely on a broad
rule that presence is required. There, Ford’s evidence showed not only what specific aspects of
the plaintiff’s job generally could not be done remotely, but how the plaintiff had in fact failed to
complete her work in previous telework situations. Id. at 759–60. Similarly, in Williams, the
court held that physical presence was an essential function of a job in a call center because the
employees had to be physically present to answer the phone calls—it was impossible to do the
work from home. 847 F.3d at 387–88, 392. If the employee was not there when a call came in,
the call simply went to another employee to field. Id. at 388. In addition, AT&T submitted
evidence that it had a strict attendance policy because without it there were concrete effects,
namely that customers had to wait longer and were displeased. Id.

Following these cases, Wooster must explain why Hostettler could not complete the
essential functions of her job unless she was present 40 hours a week. But Wooster cannot make
that required showing: as explained above, there remain disputes of material fact over whether
Hostettler was able to achieve all of her job’s essential functions on a modified schedule. For
that reason, this case presents a situation similar to that addressed in Mosby-Meachem.2 There,
an employer refused to let an employee work remotely and argued that remote work was per se
unreasonable because it did not allow the employee to complete essential functions of her job.
Mosby-Meachem, 883 F.3d at 603. Although the employer pointed to evidence that some
essential functions inherently required in-person work, we found evidence that the plaintiff could
complete all of her essential functions working remotely for ten weeks. Those factual disputes
precluded judgment as a matter of law. Id. at 603–04. So, too, here.3

2Although Mosby-Meachem involved a jury trial, its analysis applies to this summary-judgment case
because the court was required to determine—as a matter of law—whether there was “sufficient evidence
supporting” the jury’s conclusion on material facts. 883 F.3d at 604. And much like a summary-judgment motion,
the court had to view the evidence in a light favorable to the nonmovant and otherwise could not weigh the evidence
or draw factual conclusions. Id. at 602.
3Beyond presenting evidence that while she worked part time, everything was getting done, Hostettler even
sought to increase her hours before returning to a full-time schedule the following month. She never claimed, nor do
we hold, that she had a right to perform her job on a part-time basis indefinitely. If she had, we might be reviewing
a closer case; one in which Wooster at least would have had the opportunity to show that such an accommodation
No. 17-3406 Hostettler v. College of Wooster Page 15

In sum, full-time presence at work is not an essential function of a job simply because an
employer says that it is. If it were otherwise, employers could refuse any accommodation that
left an employee at work for fewer than 40 hours per week. That could mean denying leave for
doctor’s appointments, dialysis, therapy, or anything else that requires time away from work.
Aside from being antithetical to the purpose of the ADA, it also would allow employers to
negate the regulation that reasonable accommodations include leave or telework. 29 C.F.R.
§ 1630.2(o)(2)(ii).

Wooster may have preferred that Hostettler be in the office 40 hours a week. And it may
have been more efficient and easier on the department if she were. But those are not the
concerns of the ADA: Congress decided that the benefits of gainful employment for individuals
with disabilities—dignity, financial independence, and self-sufficiency, among others—outweigh
simple calculations of ease or efficiency. To that end, the ADA requires that employers
reasonably accommodate employees with disabilities, including allowing modified work
schedules. An employer cannot deny a modified work schedule as unreasonable unless the
employer can show why the employee is needed on a full-time schedule; merely stating that
anything less than full-time employment is per se unreasonable will not relieve an employer of
its ADA responsibilities.

Failure to engage in interactive process

Once an employee requests an accommodation, the employer has a duty to engage in an
interactive process. Specifically, the employer must “identify the precise limitations resulting
from the disability and potential reasonable accommodations that could overcome those
limitations.” Mosby-Meachem, 883 F.3d at 605–06 (citations omitted). Employers must engage
in a “good faith” process and an “individualized inquiry” to determine whether a reasonable
accommodation can be made. Rorrer, 743 F.3d at 1045 (citations omitted).

was unreasonable. Ferrari, 826 F.3d at 891 (quoting Monette, 90 F.3d at 1186). But that is not the case here. Here,
Hostettler introduced sufficient evidence to create a dispute of fact over whether her moderate, time-limited
accommodation allowed her to perform the essential functions of her position.
No. 17-3406 Hostettler v. College of Wooster Page 16

The district court ruled that Wooster satisfied this requirement because Beasley met with
Hostettler four times in early July, and they discussed Hostettler’s employment and the needs of
both parties. The district court concluded that although the parties met and discussed
accommodations, Hostettler was unwilling to accept anything less than her part-time schedule
and “[t]he law does not require that the parties meet and that the employer concede to the
employee’s request.”

But that conclusion is wrong for the same reason that the rest of the district court’s ADA
analysis is incorrect—it decides between competing facts, thus misapplying the summary-
judgment standard. It is undisputed that Beasley and Hostettler met four times in early July. But
what is unclear is what was discussed in those meetings. Wooster states that “Beasley discussed
with Hostettler her concerns regarding Hostettler’s failure to work full-time on at least four
occasions.” Yet the record does not support that claim. In fact, the record shows that Beasley
told Hostettler that she needed to return to full-time work during only one of those meetings.

For her part, Hostettler contends that she suggested extending her working hours past
noon as a way of moving back to full-time work but that Beasley ignored the suggestion.
Wooster does not mention this contention in its brief. Nor did the district court address it in its
order. In short, there is competing record evidence that makes it unclear whether, or how,
Wooster was willing to engage in the interactive process. For this reason also, summary
judgment was improper.

Title VII Sex/Pregnancy Discrimination Claim

The grant of summary judgment to Wooster on Hostettler’s Title VII sex/pregnancy
claim also was improper. Applying the McDonnell Douglas burden-shifting approach, the
district court assumed that Hostettler satisfied her prima facie burden. But relying on its
determination under the ADA that Hostettler could not satisfy an essential function of her job,
the district court concluded that Wooster had a legitimate, nondiscriminatory reason to fire her.
And, the court added, because Hostettler neither argued pretext nor pointed to any evidence that
would support a finding of pretext, she could not carry her burden.
No. 17-3406 Hostettler v. College of Wooster Page 17

But, in fact, Hostettler did argue that Wooster’s decision was pretextual. “Plaintiffs may
show that an employer’s proffered reasons for an adverse employment action are pretext for
discrimination if the reasons ‘(1) have no basis in fact; (2) did not actually motivate the action; or
(3) were insufficient to warrant the action.’” Demyanovich v. Cadon Plating & Coatings, L.L.C.,
747 F.3d 419, 431 (6th Cir. 2014) (quoting Seeger v. Cincinnati Bell Tel. Co., 681 F.3d 274, 285
(6th Cir. 2012)).

Hostettler satisfied that burden. First, as described above, the district court wrongly
concluded that full-time presence was an essential function of her position. Because there
remain genuine disputes of material fact on that question, a jury could find that Wooster’s
proffered reason for firing Hostettler “ha[s] no basis in fact” or “did not actually motivate the
action.” Demyanovich, 747 F.3d at 431 (quoting Seeger, 681 F.3d at 285). Similarly, Hostettler
pointed to two employees who received longer periods of medical leave for non-pregnancy
conditions—one received 23 weeks of leave and another received 24 weeks of leave. That those
employees were not fired is a circumstance sufficient to create a dispute of fact over whether
Wooster’s proffered explanation was insufficient to justify firing Hostettler. See id.

As with Hostettler’s ADA claims, there remain disputes of material fact on Hostettler’s
Title VII claim. Thus, summary judgment was inappropriate.

FMLA Claims

The district court also erred in granting Wooster summary judgment on Hostettler’s
FMLA claims. Wooster argued below—and continues to argue here—that Hostettler cannot
raise any FMLA claims because she was never an eligible employee. Hostettler argues that
because she was treated like an eligible employee, Wooster is equitably estopped from arguing
that she was not. Instead of addressing how equitable estoppel affected Hostettler’s FMLA
eligibility, the district court assumed that Hostettler was FMLA eligible and addressed the merits
of both of Hostettler’s FMLA claims.

Although the district court assumed that Hostettler was eligible under the FMLA, it
concluded that because she had been on leave for longer than the FMLA allowed, she was not
entitled to additional leave. From this conclusion, the court reasoned that Wooster had not
No. 17-3406 Hostettler v. College of Wooster Page 18

interfered with any rights under the FMLA. The district court, however, failed to analyze
whether equitable estoppel should foreclose that conclusion, too. We have recognized that
equitable estoppel can prevent a defendant from challenging not only FMLA eligibility, but also
entitlement to an FMLA benefit. See Dobrowski v. Jay Dee Contractors, Inc., 571 F.3d 551,
554-55, 557 (6th Cir. 2009) (holding that to prevail on an equitable estoppel argument, an
flma plaintiff “need show only (1) a definite misrepresentation as to a material fact [e.g., that
employer represented to employee that she was FMLA eligible], (2) a reasonable reliance on
the misrepresentation, and (3) a resulting detriment to the party reasonably relying
on the misrepresentation”). Hostettler has put forth evidence to show that throughout their
communications, Wooster treated all of Hostettler’s leave—even that beyond what was required
by the statute—as FMLA eligible. Hostettler also presented evidence that she relied to her
detriment on Wooster’s misrepresentation that she was FMLA eligible. Wooster, on the other
hand, argues that the record shows that Hostettler could not have believed that her leave was
FMLA protected. Because this issue is fact-specific and was not addressed by the district court,
“[t]he district court should resolve this issue in the first instance” on remand. Sorrell v. Rinker
Materials Corp., 395 F.3d 332, 336 (6th Cir. 2005). We thus remand on the FLMA claim.

Turning to Hostettler’s FMLA retaliation claim, the district court reasoned that retaliation
claims are analyzed under the McDonnell Douglas framework, the same as claims under Title
VII. And because Hostettler’s Title VII claim failed, so too must her FMLA retaliation claim.
But as explained above, the district court’s conclusion on Hostettler’s Title VII claim was
incorrect. For those reasons, the court’s rejection of Hostettler’s FMLA retaliation claim was
also incorrect.

CONCLUSION

Application of the proper summary-judgment standard answers the questions raised in
this appeal. Each party has presented evidence supporting its conclusion on each contested issue.
But instead of holding that these contradictory facts precluded summary judgment, the district
court weighed the evidence against Hostettler and decided in favor of Wooster as a matter of
law. In doing so, the district court misapplied both the summary-judgment standard and our
ADA precedents. Repeating that error, the district court decided that the conclusion on
No. 17-3406 Hostettler v. College of Wooster Page 19

Hostettler’s ADA claim necessarily doomed her FMLA and Title VII sex/pregnancy claims as
well. Because all of these errors involve improper factual determinations, we REVERSE the
order of the district court and REMAND the matter for further proceedings consistent with this
opinion.

Heidi Hostettler v. College of Wooster

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