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J.D. is a child on a strict gluten-free diet. In keeping with this diet, he attempted to bring a homemade, gluten-free meal into a restaurant while on a school field trip to Colonial Williamsburg. The restaurant refused to let him do so and offered instead to prepare him a gluten-free meal. But J.D. declined because he didn't trust the restaurant to safely prepare the meal to his specific needs. Ultimately, J.D. chose to eat his homemade meal outside and apart from the rest of his classmates.
After these events, J.D., by his father and next friend, sued the Colonial Williamsburg Foundation (which owns and operates the restaurant) for violating the Americans with Disability Act, the Rehabilitation Act, and the Virginians with Disabilities Act. J.D. alleged that he is a person with a disability, and that Colonial Williamsburg discriminated against him by excluding him from the restaurant and by refusing to modify its policy against outside food. The district court granted summary judgment to Colonial Williamsburg. For the reasons that follow, we vacate and remand for further proceedings.
I.
A.
J.D. is an 11-year-old boy who suffers from several health problems.
Celiac disease is an autoimmune disorder where the ingestion of gluten, even in trace amounts, causes damage to the small intestine. Symptoms include fatigue, abdominal pain, constipation, and cognitive impairment. Untreated, celiac disease can lead to additional serious health problems, including intestinal cancer, short stature, liver disease, and nervous system disorders such as seizures and migraines. Non-celiac gluten sensitivity is a disorder with similar symptoms.
The only medically accepted treatment for celiac disease or non-celiac gluten sensitivity is a strictly gluten-free diet. J.D.'s physician expressed his medical opinion that "a gluten free diet is medically necessary for J.D." J.A. 165. And J.D.'s parents testified that his health significantly improved once on a strictly gluten-free diet.
However, when J.D. "accidentally ingests gluten, even in trace amounts, his symptoms come crashing back." J.A. 111. According to his parents, J.D. has had adverse reactions when eating out at several restaurants. For example, during a family visit to Disney World, J.D.'s parents spoke with a restaurant manager, who went through an "exhaustive list of the protocols" that would be used to ensure a gluten-free meal. Id. at 289. J.D. ate a gluten-free pizza that came out on a different colored tray, with allergy stickers on it, and was carried by the manager. A few days later, J.D. experienced symptoms consistent with having ingested gluten. His family later learned that J.D. had in fact been served a wheat crust, not a gluten-free one.
On other occasions, J.D. and his family frequented a restaurant that represented it could prepare gluten-free meals. J.D. would order gluten-free items from the menu, but after each visit, his family noticed that J.D. wasn't feeling well and showed signs of having ingested gluten. They didn't suspect the restaurant, however, because they had been assured of the gluten-free protocols in place. But on their last visit to the restaurant, they noticed a regular noodle in the purportedly gluten-free pasta.
Following these and other incidents, J.D.'s parents resolved to provide medically safe food to J.D. To that end, they regularly prepare his food and pack separate tableware to ensure that he can participate in school parties, celebrations, and meals to the greatest extent possible. Although there are some restaurants that his parents still trust, in general, they no longer eat out as a family due to the risk of gluten exposure.
B.
This case has its genesis in a school field trip. On May 11, 2017, J.D. and his classmates, accompanied by teachers and parent chaperones (including J.D.'s father) traveled to Colonial Williamsburg. Colonial Williamsburg bills itself as a "living-history museum" consisting of original and reconstructed buildings from the 18th century. The historic area includes Shields Tavern, a restaurant owned and operated by the Colonial Williamsburg Foundation, which offers guests a traditional, 18th-century experience with costumed actors and musicians. The itinerary for the trip included dinner at Shields Tavern.
Shields Tavern has a policy against allowing outside food into its restaurant. This policy is subject to two general exceptions: (1) parents may bring baby food or snacks for infants and toddlers, and (2) patrons may bring cakes and wine for events subject to a plating and corkage fee. Shields Tavern also appears to allow outside food at the discretion of the manager.
Months before the trip, J.D.'s father informed the school that he and J.D. wouldn't be eating at any of the restaurants but would instead bring their own food. Nothing in the record indicates that this message was relayed to Shields Tavern. On the contrary, an invoice from Colonial Williamsburg shows that the school placed an order for two gluten-free meals at Shields Tavern. The parties dispute whether these meals were intended for J.D. and his father.
When J.D. and his father arrived at Shields Tavern, they sat down at a two-person table. J.D's father informed a waitress not to bring out any food for them.
At this point, J.D. and his father were left with three options: hope for the best and accept the restaurant's offer of a gluten-free meal, stay inside and not eat, or eat the prepared meal outside. As J.D. began to cry, his father packed up the prepared meal and followed a server outside to the picnic tables behind Shields Tavern. J.D. and his father ate outside for 20 or 30 minutes before returning to the restaurant.
C.
J.D., by his father and next friend, filed suit against the Colonial Williamsburg Foundation alleging violations of Section 504 of the Rehabilitation Act, Title III of the Americans with Disabilities Act ("ADA"), and the Virginians with Disabilities Act. He alleges that Colonial Williamsburg discriminated against him by excluding him from Shields Tavern and by failing to modify its policy against outside food.
Following discovery, Colonial Williamsburg moved for summary judgment. The district court referred the motion to a magistrate judge, who recommended granting it. The magistrate judge found that there was a genuine dispute of material fact as to whether J.D. is disabled within the meaning of the ADA. But the judge ultimately recommended granting summary judgment because J.D. didn't meet his burden to show that he was discriminated against because of his disability.
The district court adopted the magistrate judge's recommendation and granted summary judgment to Colonial Williamsburg. The court also awarded costs to Colonial Williamsburg as the prevailing party. This appeal followed.
II.
"We review de novo a district court's summary judgment order."
Reyazuddin v. Montgomery County
,
In this case, we view the evidence under the legal standards set forth in the ADA.
To prevail under Title III of the ADA, a plaintiff must show that: (1) he is disabled within the meaning of the ADA;
(2) the defendant owns, leases, or operates a place of public accommodation; and (3) the defendant discriminated against him because of his disability.
See
Ariz. ex rel. Goddard v. Harkins Amusement Enters., Inc.
,
The parties don't dispute the second element since restaurants are expressly designated places of public accommodation.
See
III.
The district court held that there was a genuine dispute of material fact as to whether J.D. is disabled, denying summary judgment to Colonial Williamsburg on this first issue. The ADA defines a "disability" in pertinent part as "a physical or mental impairment that substantially limits one or more major life activities."
Here, the district court observed that the record is unclear regarding the nature and extent of J.D.'s impairment. For example, it's unclear whether J.D. has celiac disease or the less severe non-celiac gluten insensitivity, or for that matter which of his symptoms are actually caused or exacerbated by the ingestion of gluten. But viewing the facts in the light most favorable to the plaintiff, the court believed that J.D.'s impairment could qualify as a disability under the ADA.
Colonial Williamsburg argues that, even if J.D.'s gluten sensitivity causes all of the symptoms he claims, the district court erred in denying summary judgment on this issue because J.D. can simply avoid foods that contain gluten. As a result, his impairment doesn't "substantially limit" a major life activity. We disagree.
In considering whether an impairment substantially limits an individual in a major life activity, we construe the statutory text "broadly in favor of expansive coverage," keeping in mind that the language "is not meant to be a demanding standard."
Here, we agree with the district court that J.D.'s need to maintain a strict diet is a learned behavioral modification, which
the court was prohibited from considering. In other words, the district court was required to consider the effects of J.D.'s impairment when he's not on a strict gluten-free diet.
See
To be sure, no one can eat whatever he or she desires without experiencing some negative health effects. Nonetheless, we must "permit those who are disabled because of severe dietary restrictions to enjoy the protections of the ADA."
Fraser v. Goodale
,
In short, the district court correctly determined that J.D. has raised a genuine dispute of material fact as to whether he is disabled within the meaning of the ADA.
IV.
We next consider whether Colonial Williamsburg discriminated against J.D. because of his disability. The ADA defines discrimination, in part, as:
a failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, [etc.].
The Supreme Court has explained that this provision "contemplates three inquiries": (1) whether the requested modification is "necessary" for the disabled individual; (2) whether it is "reasonable"; and (3) whether it would "fundamentally alter the nature" of the public accommodation.
Martin
,
In this case, the district court ultimately granted summary judgment on the "necessary" prong. The court determined that J.D.'s request to bring his homemade meal inside Shields Tavern was not a "necessary" modification under the ADA because the gluten-free meal offered by Shields Tavern would have provided J.D. with full and equal enjoyment of the restaurant. As a result, the district court declined to reach the reasonableness or fundamental alteration inquiries.
A.
We begin by considering whether J.D's requested modification was necessary. In conducting this inquiry, courts have used a "like experience" standard, meaning that public accommodations must start by considering how their facilities are used by nondisabled guests and then must take necessary and reasonable steps to provide disabled guests with a "like experience."
A.L. v. Walt Disney
,
Under this framework, the district court determined that Shields Tavern offered food and an 18th-century atmosphere to its guests. And, it concluded, Shields Tavern didn't deny J.D. a like experience because the restaurant would have prepared J.D. a gluten-free meal or would have allowed him to remain inside, enjoy the atmosphere, and eat his meal later. Thus, J.D.'s requested modification wasn't necessary for full and equal enjoyment of the restaurant.
On appeal, J.D. argues that the district court erred in not drawing factual inferences in his favor. Specifically, he contends the district court ignored his history of repeatedly getting sick when eating purportedly gluten-free meals prepared by commercial kitchens, which (he says) shows that he was at a significant risk had he accepted the gluten-free meal offered by Shields Tavern. We agree with J.D. that this testimony is crucial to determining whether his requested modification was necessary to ensure full and equal enjoyment of the restaurant.
In
Martin
, the Supreme Court touched briefly in dicta on the meaning of "necessary" as it is used in the ADA.
Two of our sister circuits have applied this statement regarding a plaintiff's capacity when analyzing the "necessary" prong. First, in
Argenyi
, a hearing-impaired medical student requested certain auxiliary aids and services.
Next, in
A.L. v. Walt Disney
, a group of individuals with severe autism challenged the sufficiency of the defendant's Disability Access Service program for its theme parks.
From these cases, we make two observations. First, the "necessary" inquiry requires an individualized inquiry into the plaintiff's capacity. Only after identifying the extent of the disability can we determine what accommodations are necessary for that "particular person's disability."
Martin
,
Second, where an accommodation is already in place, a plaintiff may still be entitled to something more if he can show that the accommodation does not account sufficiently for his disability.
That Shields Tavern has rigorous protocols for preparing gluten-free meals is commendable and may suffice as an accommodation for the majority of people with a gluten intolerance. Indeed, a jury might well reject J.D.'s evidence about the severity of his gluten intolerance, and thus find that the protocols at Shields Tavern were sufficient to account for his disability. But in our view, J.D. has put forth enough evidence as this stage to raise a genuine dispute of material fact as to whether the proposed accommodation sufficiently accounts for his disability.
In sum, the district court incorrectly overlooked the testimony that J.D. repeatedly became sick after eating purportedly gluten-free meals prepared by commercial kitchens. Until a jury resolves the disputes surrounding the nature and extent of J.D.'s disability, we cannot determine if the accommodation Shields Tavern offered, as good as it may be, fully accounted for his disability. Accordingly, we hold that the district court erred in finding as a matter of law that J.D.'s proposed modification was not necessary to have an experience equal to that of his classmates.
B.
We turn now to the second inquiry under the ADA-that is, whether the requested modification is reasonable. Although the district court declined to reach this issue, we believe remand is unnecessary because "the record suffices to define the issues properly presented for our review and to permit their fair de novo review and resolution."
Hager v. Gibson
,
Under the ADA, "[f]acilities are not required to make any and all possible accommodations that would provide full and equal access to disabled patrons," but "need only make accommodations that are reasonable."
Baughman
,
J.D. argues that his request is reasonable because he asked only that Shields Tavern let him eat his prepared meal. His request didn't cost anything; nor did it require Shields Tavern to do anything. Thus, he contends, the costs of the accommodation "d[id] not clearly exceed its benefits."
Lamone
,
J.D. also points to the fact that Shields Tavern allows parents to bring in outside food for toddlers and infants. The record also shows that (about two weeks after the events of this case) Colonial Williamsburg granted a similar accommodation to a child visiting another of its restaurants. After being notified (before the child's visit) of his severe allergies, Colonial Williamsburg determined that it could not accommodate him, and so allowed the child to eat a homemade meal in the restaurant. Although not dispositive, the fact that Colonial Williamsburg granted a similar request speaks directly to the reasonableness of J.D.'s request.
See
Lamone
,
In response, Colonial Williamsburg says that J.D.'s request-bringing his own food into a restaurant without any advance notice-is unreasonable on its face. Colonial Williamsburg urges that the lack of notice would be disruptive to the restaurant's operations, and that the modification would present safety and liability risks for Shields Tavern. While each of these concerns certainly touches on the reasonableness of J.D.'s request, they are not dispositive.
Starting with notice, there is nothing in Title III of the ADA or the implementing regulations mandating prior notice at a place of public accommodation. And to the extent notice is even mentioned in other parts of the ADA, such as for accommodations in air and bus travel, the regulations emphasize that "advance notice requirements are generally undesirable" and should be used only when necessary to ensure the accommodation can be made, such as when extra staffing is needed. 49 C.F.R. pt. 37, app. D, § 37.169 (bus travel);
see also